6 Replies Latest reply: Feb 14, 2013 9:17 AM by zacheryfrommarina del rey
zacheryfrommarina del rey Level 1 Level 1 (0 points)

Hi, I am trying to reinstall 10.8 (mountain lion) and when I get to the reinstall widget it says that I am running 10.7 Lion and wont let me install because there is a newer version. Any ideas?


MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)
  • 1. Re: 10.8 re-install
    macjack Level 9 Level 9 (50,520 points)

    What is a "reinstall widget"?

    What does it say under Apple menu > About this Mac?

     

     

    Boot up holding command-r keys into your Recovery Volume.

    The screen should give you these choices...

     

    Restore from TM backup

    Reinstall Mac OS X

    Get help online

    Disk Utility

     

    First run Disk Utility Repair Disk, if you get errors run until no errors reported or reports "the disk cannot be fixed". Then, choose Reinstall OS X. This will be an install "in place" and shouldn't effect any of your own data or settings.

  • 2. Re: 10.8 re-install
    zacheryfrommarina del rey Level 1 Level 1 (0 points)

    The widget I am referring to is the Recovery Volume that I am getting to by holding down the Command-R during the startup. The disk is in good condition as well.

     

    I go to the second option "Reinstall OS X" ( I can see here that the photo is the Lion not Mountain Lion)

    once i accept the terms it says that I have a newer version of software and wont let me continue.

     

    I am running 10.8 as it states below.

     

    Any ideas? Thanks!

     

     

    Screen Shot 2013-02-13 at 5.40.11 PM.png

  • 3. Re: 10.8 re-install
    macjack Level 9 Level 9 (50,520 points)

    That is odd. Did you purchase 10.8 with the same Apple ID as on your Mac?

    You can Contact MAS here.

  • 4. Re: 10.8 re-install
    zacheryfrommarina del rey Level 1 Level 1 (0 points)

    I have 2 ID's. The 10.8 was purchased with the one that is my current apple ID. 10.7 was purchased with another an older ID. Is there a way to switch ID's in the recovery volume?

  • 5. Re: 10.8 re-install
    macjack Level 9 Level 9 (50,520 points)

    Not that I know of in the installer but what happens if you log into MAS with the other ID, can you then go to Purchases and DL 10.8. If that works put the installer on another disk. But that won't be an "install in place" like you'd get from Recovery, it will overwrite the disk.

     

    I'd advise contacting MAS.

  • 6. Re: 10.8 re-install
    zacheryfrommarina del rey Level 1 Level 1 (0 points)

    Thank you for your help. I will contact them.

     

    Z