HT1595: Apple TV (1st generation): Troubleshooting wireless connections
Learn about Apple TV (1st generation): Troubleshooting wireless connections
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Helpful answers
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by Winston Churchill,Feb 10, 2013 7:55 AM in response to Normafromnb
Winston Churchill
Feb 10, 2013 7:55 AM
in response to Normafromnb
Level 10 (104,453 points)
Apple TVWelcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router.
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Feb 14, 2013 7:05 AM in response to Winston Churchillby Holiq Hudairi,I was able to get my Apple TV working again by downgrading the firmware following the instructions in this message:
https://discussions.apple.com/message/20008613#20008613
In case that message disappears, here's my translation:
1. Connect your Apple TV to your computer via USB. Don't plug in the power cable.
2. Download the older 5.0.2 firmware from Apple here:
5.0.2 (Apple TV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (Apple TV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3. Open iTunes and select the Apple TV. Hold down the option key and press the restore button at the same time.
4. In the dialog that opens select the firmware that you downloaded.
5. The restore process will take a few minutes. Once it's done plug your Apple TV back into your TV. If the date and time message persists just press the menu button to skip it. This got mine working again.
Good Luck !!!