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10.8 re-install

397 Views 6 Replies Latest reply: Feb 14, 2013 9:17 AM by zacheryfrommarina del rey RSS
zacheryfrommarina del rey Calculating status...
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Feb 13, 2013 5:26 PM

Hi, I am trying to reinstall 10.8 (mountain lion) and when I get to the reinstall widget it says that I am running 10.7 Lion and wont let me install because there is a newer version. Any ideas?

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 13, 2013 5:32 PM (in response to zacheryfrommarina del rey)

    What is a "reinstall widget"?

    What does it say under Apple menu > About this Mac?

     

     

    Boot up holding command-r keys into your Recovery Volume.

    The screen should give you these choices...

     

    Restore from TM backup

    Reinstall Mac OS X

    Get help online

    Disk Utility

     

    First run Disk Utility Repair Disk, if you get errors run until no errors reported or reports "the disk cannot be fixed". Then, choose Reinstall OS X. This will be an install "in place" and shouldn't effect any of your own data or settings.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 13, 2013 5:51 PM (in response to zacheryfrommarina del rey)

    That is odd. Did you purchase 10.8 with the same Apple ID as on your Mac?

    You can Contact MAS here.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Feb 13, 2013 6:48 PM (in response to zacheryfrommarina del rey)

    Not that I know of in the installer but what happens if you log into MAS with the other ID, can you then go to Purchases and DL 10.8. If that works put the installer on another disk. But that won't be an "install in place" like you'd get from Recovery, it will overwrite the disk.

     

    I'd advise contacting MAS.

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