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Why does it crash EVERY time I try to export?

189 Views 7 Replies Latest reply: Feb 14, 2013 9:38 AM by Jerrold Green1 RSS
francine86 Calculating status...
Currently Being Moderated
Feb 14, 2013 7:13 AM

I have edited a book in Pages and every time I try to save it or export, it crashes. I am assuming it's because I made so many changes, but I NEED them. Any suggestions?

 

Thank you!

Francine

MacBook Pro
  • Jerrold Green1 Level 7 Level 7 (28,190 points)
    Currently Being Moderated
    Feb 14, 2013 9:19 AM (in response to francine86)

    Francine,

     

    If I'm getting this correctly, you can open Pages documents but not save or export. Are you certain that you are using a fully registered version of Pages? What you describe sounds a little like a Trial version that has expired. Sometimes we may have an expired trial version of iWork in addition to a more recently purchased fully-owned copy. Unless we eliminate this trial version we will continue to have trouble. Do you think this might be the problem?

     

    Jerry

  • Jerrold Green1 Level 7 Level 7 (28,190 points)
    Currently Being Moderated
    Feb 14, 2013 9:26 AM (in response to francine86)

    Francine,

     

    My suggestion then would be to open the problem document and divide it up into chapters, or other logical partitions, and save each portion to a separate file. To do this, Copy Page Thumbnails from the Thumbnail pane in the large document and Paste the thumbnails to the Thumbnails pane of a new document. These new documents should behave better.

     

    Jerry

  • VikingOSX Level 5 Level 5 (4,700 points)
    Currently Being Moderated
    Feb 14, 2013 9:43 AM (in response to francine86)

    Some quick questions.

     

    1. Version of OS X Pages?
    2. Mac OS X version?
    3. Installed memory ( > About This Mac)?
    4. Size of that Pages document you cannot export?
      1. Filesize. Select document icon and then command+I (eye).
      2. Number of Pages
      3. Number of Images
    5. Workflow
      1. How many other open applications when attempting to export above document?
    6. Pages error message when export fails.
  • Jerrold Green1 Level 7 Level 7 (28,190 points)
    Currently Being Moderated
    Feb 14, 2013 9:38 AM (in response to francine86)

    Francine,

     

    I can't say what might happen to comments and tracking. It won't hurt to try it and see.

     

    Jerry

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