2 Replies Latest reply: Feb 16, 2013 3:01 PM by laughlots
laughlots Level 1 Level 1 (0 points)

My ipod touch of 4th generation, won't for some reason allow me to recieve photos through imessage. So what happens is if someone sends me a photo on imessage I can only view the photo if I click on it straight away(within seconds of recieving it) others wise the photo disappears and once i have viewed the photo it disappears as well. Thow I dont have a problem sending photos to other people. Would anyone happen to know why this is happening or how I could possibly fix it??

 

Thankyou


iPod touch (4th generation)
  • 1. Re: iMessage problems on iPod touch
    lllaass Level 10 Level 10 (142,150 points)

    Try:

    -iOS: Troubleshooting Messages

    - Does this happen with photos from one user? Try getting another user so send you them. Maybe there is something wrong with the format from that one person

    -The standard fixes:

     

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

  • 2. Re: iMessage problems on iPod touch
    laughlots Level 1 Level 1 (0 points)

    Thankyou so much for your time, will give your solutions a try