3 Replies Latest reply: Feb 15, 2013 6:53 AM by King_Penguin
Anandks Level 1 Level 1 (0 points)

Every time i purchase using my credit card, An amount of 1$ is deducted from my account. After that the actual value of the product (app) is deducted (this may usually take 1 week more). What is this?. I know my credit card has been verified, and i have been using for long time. I been using iphone and ipad on the same id.

But it was not before. I was charged what i purchase. Now everything changed? why????...

 

What ridiculous procedure is this?. I lost more than 5$ due to this.

what

  • 1. Re: 1$ deduction from my credit card
    King_Penguin Level 10 Level 10 (95,210 points)

    Are you adding or changing the credit card details or your account's name/address each time you purchase something ? If you are then you will probably receive a $1 temporary store holding charge to check that the card is valid and still active - the $1 should disappear within a few days : store holding charge.

  • 2. Re: 1$ deduction from my credit card
    Anandks Level 1 Level 1 (0 points)

    Dear King,

    Thanks for a quick reply,

    No, i am not adding or changing any card details of my account, just entering my password when i purchase something. It happend to me more than 3 or 4 times. It appeared in my credit card statement as well. I am getting immediate SMS from my bank that 1$ has been credited. But my purchased price deducted sometimes 1 week after.

    The 1$ credit doesnt disappear after some time. What should i do?. Somebody from apple can help.

  • 3. Re: 1$ deduction from my credit card
    King_Penguin Level 10 Level 10 (95,210 points)

    You can contact iTunes support via this page (these are user-to-user forums, Apple don't read/post here) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption