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HT1386: iOS: Syncing your data with iTunes

Learn about iOS: Syncing your data with iTunes

HT1386 How do I change iTunes wireless sync host?

438 Views 7 Replies Latest reply: Mar 25, 2013 7:45 AM by Lawrence Finch RSS
DavidA226 Calculating status...
Currently Being Moderated
Feb 15, 2013 7:48 AM

The problem: I changed computers and moved all my iTunes music to the new computer. All good there. However, my iPhone / iPad are still trying to wirelessly sync to the old computer. I'm pulling out what little hair I have left trying to find out how the heck to change the host it's wirelessly syncing to to the new computer. Not that I've ever found wireless sync that reliable, but now it's completely FUBAR.

 

Also moved PC -> Mac if that makes a difference. All software latest versions.

 

Help!?!

iPhone 4S, iOS 6.1.1
  • wjosten Level 10 Level 10 (91,530 points)
    Currently Being Moderated
    Feb 15, 2013 7:55 AM (in response to DavidA226)

    Deselect sync via wifi for your iPhone sync preferences with iTunes on your previous computer. Join the wifi network with your new computer and with your iPhone followed by reselecting sync via wifi.

  • wjosten Level 10 Level 10 (91,530 points)
    Currently Being Moderated
    Feb 16, 2013 1:36 PM (in response to DavidA226)

    Settings>General>Reset>Reset All Settings. Connect your phone by USB cable to your Mac & reselect sync by WiFi. This will also reset stuff like WiFi passwords, etc.

  • Lawrence Finch Level 7 Level 7 (24,590 points)
    Currently Being Moderated
    Mar 24, 2013 4:41 PM (in response to DavidA226)

    This can happen if the Bonjour service on your computer is not working, or is blocked by your firewall or antivirus.

  • Lawrence Finch Level 7 Level 7 (24,590 points)
    Currently Being Moderated
    Mar 25, 2013 7:45 AM (in response to DavidA226)

    I wasn't being OS specific, but I see your point as most users of Macs don't have AV installed. It's unlikely that there is a problem with Bonjour on the computer, but your router may be blocking it. In the router settings make sure that ports 1900, 5350, 5351, 5353 are not blocked.

     

    Your diagnostic steps are sound. If you connect the phone by USB cable to the computer and check Sync with this iPhone over WiFi, then sync via cable it should work. If it is already checked and not working uncheck it, sync, then check it and sync again.

     

    One thing that you didn't mention - restart both the computer and phone and try again. To restart the phone hold HOME and SLEEP until an Apple logo appears (about 10 seconds).

     

    If it still doesn't sync over WiFi take the computer and phone to an Apple store and let them sort it out. Make an appointment first.

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