HT1386: iOS: Syncing your data with iTunesLearn about iOS: Syncing your data with iTunes
Currently Being ModeratedFeb 15, 2013 7:55 AM (in response to DavidA226)
Deselect sync via wifi for your iPhone sync preferences with iTunes on your previous computer. Join the wifi network with your new computer and with your iPhone followed by reselecting sync via wifi.
Currently Being ModeratedFeb 16, 2013 11:15 AM (in response to wjosten)
Ah ... the previous computer died. Is there a way to change it without the old computer?
Currently Being ModeratedFeb 16, 2013 1:36 PM (in response to DavidA226)
Settings>General>Reset>Reset All Settings. Connect your phone by USB cable to your Mac & reselect sync by WiFi. This will also reset stuff like WiFi passwords, etc.
Currently Being ModeratedMar 24, 2013 4:29 PM (in response to DavidA226)
OK. Sorry to take so long to reply again, but life intruded and this is a desirable, though unimportant problem to fix.
Thanks for the previous replies, They are greatly appreciated.
I did the reset and now my iPhone has no host that it is Syncing with. Problem is, try though I might, it won't add the new computer as a computer to sync with. There is simply no computer there. I've done:
UnCheck wi-fi sync in iTunes
power off/on phone
Check wi-fi sync in iTunes
sync with phone
power off/on phone
Nothing. I've tried all the combinations of this I can think of. Obviously something is not right, but I can't figure out what.
Still no host that I can sync with. It just gives the "to enable wi-fi syncing with iTunes" message when I go to
settings>general>iTunes Wi-Fi Sync
Any other ideas would be appreciated, and thanks.
Currently Being ModeratedMar 24, 2013 4:41 PM (in response to DavidA226)
This can happen if the Bonjour service on your computer is not working, or is blocked by your firewall or antivirus.
Currently Being ModeratedMar 25, 2013 7:26 AM (in response to Lawrence Finch)
Maybe I'm wrong, but your reply seems directed at Windows. New computer is a Macbook Pro. OSX up to date.
If OSX -- How can I tell if Bonjour is working? ****, I can't even find it! I'm new to Macs so forgive my naivette on the subject. Windows no problem, but I'm still learning OSX.iPhone 4S, iOS 6.1.1
Currently Being ModeratedMar 25, 2013 7:45 AM (in response to DavidA226)
I wasn't being OS specific, but I see your point as most users of Macs don't have AV installed. It's unlikely that there is a problem with Bonjour on the computer, but your router may be blocking it. In the router settings make sure that ports 1900, 5350, 5351, 5353 are not blocked.
Your diagnostic steps are sound. If you connect the phone by USB cable to the computer and check Sync with this iPhone over WiFi, then sync via cable it should work. If it is already checked and not working uncheck it, sync, then check it and sync again.
One thing that you didn't mention - restart both the computer and phone and try again. To restart the phone hold HOME and SLEEP until an Apple logo appears (about 10 seconds).
If it still doesn't sync over WiFi take the computer and phone to an Apple store and let them sort it out. Make an appointment first.