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i phone does not work at all

117 Views 2 Replies Latest reply: Feb 16, 2013 2:01 AM by FioravdB RSS
FioravdB Calculating status...
Currently Being Moderated
Feb 15, 2013 8:17 AM

Last night I downloaded the latest update for Ios, and today my phone stoped working.

After charging it bleeps every now and then (as if it's completely charged), screen shows battery, but touch-screen does not react to anything. How to proceed?

It's locked, can't get 3G or wifi.

iPhone 4S, iOS 6.1.1
  • paulcb Level 6 Level 6 (18,680 points)
    Currently Being Moderated
    Feb 15, 2013 8:22 AM (in response to FioravdB)

    Standard troubleshooting...


    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.


    If still a problem restore with your backup.


    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.


    If still a problem, it's likely a hardware issue.


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