Skip navigation

i phone does not work at all

117 Views 2 Replies Latest reply: Feb 16, 2013 2:01 AM by FioravdB RSS
FioravdB Calculating status...
Currently Being Moderated
Feb 15, 2013 8:17 AM

Last night I downloaded the latest update for Ios, and today my phone stoped working.

After charging it bleeps every now and then (as if it's completely charged), screen shows battery, but touch-screen does not react to anything. How to proceed?

It's locked, can't get 3G or wifi.

iPhone 4S, iOS 6.1.1
  • paulcb Level 6 Level 6 (18,680 points)
    Currently Being Moderated
    Feb 15, 2013 8:22 AM (in response to FioravdB)

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware issue.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.