10 Replies Latest reply: Feb 18, 2013 1:11 AM by Leisila
Leisila Level 1 Level 1 (0 points)

Hello guys

 

   I bought this new mba with mountain lion 10.8.2 . It was working fine until few days back that the downloads for the .dmg type files always stuck at 99% or lets says it's always nearly complete but it just not finishes. All other file format can be downloaded perfectly.

   I had installed the thunder download manager and speeddownloader before but all these app are now uninstalled with uninst app. Also removed unrelevant files from library.System privilege is admin. Harddisk works good.

   THE MOST UNBELIEVE THING is : on the same mba i have windonw 7 on bootcamp and ALSO CAN NOT DOWNLOAD .DMG FILES UNDER WINDOWS SYSTEM!!!

   Somebody could give a hand ???

 

  Thank you!


MacBook Air, OS X Mountain Lion (10.8.2)
  • 1. Re: can't download/finish .dmg type files!
    baltwo Level 9 Level 9 (60,100 points)

    Boot into recovery mode (restart, holding down CMD+R) and reinstall the OS.

  • 2. Re: can't download/finish .dmg type files!
    Linc Davis Level 10 Level 10 (117,815 points)

    From the Safari menu bar, select

      

    Help Installed Plug-ins

      

    Besides the following, what plugins are listed?

     

    • iPhotoPhotocast
    • Java
    • QuickTime
    • Shockwave Flash
    • WebKit built-in PDF

  • 3. Re: can't download/finish .dmg type files!
    Leisila Level 1 Level 1 (0 points)

    thank you for reply but i prefer to solve this problem without reinst.

  • 4. Re: can't download/finish .dmg type files!
    Leisila Level 1 Level 1 (0 points)

    i have only 4 plugins:

     

    1: aliedit

    2:picasa

    3:thunder download plugin

    4:webkit pdf

  • 5. Re: can't download/finish .dmg type files!
    Linc Davis Level 10 Level 10 (117,815 points)

    thunder download plugin

     

    Get rid of that.

  • 6. Re: can't download/finish .dmg type files!
    Leisila Level 1 Level 1 (0 points)

    same result cant finish the download .dmg type file from safari / ff / chrome...

  • 7. Re: can't download/finish .dmg type files!
    Linc Davis Level 10 Level 10 (117,815 points)

    You may have a network or router problem, but try the following.

     

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 8. Re: can't download/finish .dmg type files!
    Leisila Level 1 Level 1 (0 points)

    Hi Davis

     

    Thank you for the method but the problem still remain both in Safe mode(slow mode ) and normal one. ALSO i cant download .dmg in windows system...

  • 9. Re: can't download/finish .dmg type files!
    Linc Davis Level 10 Level 10 (117,815 points)

    You seem to have a network problem. Since you have a portable computer, I suggest you connect to different wireless network and try again.

  • 10. Re: can't download/finish .dmg type files!
    Leisila Level 1 Level 1 (0 points)

    Omg!! That's the PROBLEM! i changed he network and the problem is solved!! Thank you Davis!!!