6 Replies Latest reply: Feb 18, 2013 11:40 AM by Ralph Johns (UK)
odysseus Level 3 Level 3 (910 points)

On both my iPhone 4S and my MacBook Pro retina, I have Messages set to Send & Receive to two addresses: my phone number and my iCloud account. However, what I've noted is that while messages that I send from either my iPhone or my Mac will appear on both devices, if my correspondent (who has iCloud and thus is sending iMessages) replies via to my phone number, the message only appears on my iPhone, but not on my computer.

 

That isn't expected behavior, is it? What can I do to fix this situation?


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • 1. Re: Why won't message *sent* to my iPhone appear on my Mac?
    TheSmokeMonster Level 4 Level 4 (3,240 points)

    You want to make sure that you have iMessages in Message.app on OSX to start new conversations from: (your phone number) and not your apple id.

     

    This reduces any ambiguity between the two.

     

    you should double check to make sure that the apple id you have setup with both devices is the same as well as the phone.

  • 2. Re: Why won't message *sent* to my iPhone appear on my Mac?
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Hi,

     

    If both the iPhone and the Mac (Messages) say they have both iPhone and Apple ID as Send and Receive then it would seem you have created a "Start Point" when setting up iMessages across both devices.

     

    One cause  early in OS X 10.8 was due  to the iPhone Number not syncing at that point (needs OS X 10.8.2 and iOS 6 at least).

    This would cause the iMessages sent to the iPhone Number to be somewhat "private" and not show on the Mac.

     

    If the iPhone or the Messages App on the Mac are not restarted in some way the iMessages server seems not to know what to sync and what to leave alone.  (you cannot sync iMessages already on the iPhone before the Apple ID was added).

     

    If the iPhone is set up for the iPhone Number (ticked but greyed out) and the Apple ID and so is Messages on the Mac showing both as Send and Receive options then try setting the iPhone to Airplane Mode for  a few minutes.

    When you have turned it back to normal function restart Messages on the Mac.

     

    I have seen no evidence that a computer still at OS X 10.8 or 10.8.1 (Messages not updated) can only send to either the iPhone Number or the Apple ID  (the original issue listed above seemed to be a receive/sync issue).  It would be interesting to check what your Contact is using.

     

    3Sigcopy2.png
    9:30 PM      Friday; February 15, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 3. Re: Why won't message *sent* to my iPhone appear on my Mac?
    odysseus Level 3 Level 3 (910 points)

    OK, it seems to be working now, but while message appear in chronological order on my iPhone, on my Mac, in a conversation started by me at 6:02PM, the reply (6:10pm) appears above my message, but my reply at 9:02PM (the third message) appears below my original message.

     

    Why would there a difference in sorting?

  • 4. Re: Why won't message *sent* to my iPhone appear on my Mac?
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    HI,

     

    I saw this in the Messages Beta but I have not seen it since.

    Mostly as I don't actually iMessage from  my iPhone that much so there is not real sync to take place when I launch Messages on the Mac.

     

    It does seem that during any syncing the Mac Version ignores the Time Stamps  of iMessages coming in that sync.

    However new iMessages appear instantly, interrupting the sync.

     

    Some people report that relaunching Messages sorts the order.

    As I said I have not seen this in my own iMessage account so I have not been able to verify this.

     

    3Sigcopy2.png
    8:38 PM      Sunday; February 17, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 5. Re: Why won't message *sent* to my iPhone appear on my Mac?
    odysseus Level 3 Level 3 (910 points)

    Some people report that relaunching Messages sorts the order.

    Yes, that seems to work every time for me. Thanks!

  • 6. Re: Why won't message *sent* to my iPhone appear on my Mac?
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Thanks for the info

     

    4thanx.gif for the Points  2correct.png

    3Sigcopy2.png
    7:39 PM      Monday; February 18, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously