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MacBook Pro stuck on Spinning Loading Screen

1359 Views 7 Replies Latest reply: Feb 15, 2013 2:11 PM by Nemorosus RSS
MastaChggf Level 1 Level 1 (0 points)
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Feb 15, 2013 4:47 AM

Ok, so today i got home and started up my Mac. It had been about 10 minutes and it hadn't started up so i rebooted it. Same thing. I left it for 2 hours. Still wouldn't start up. I've tried running it in all the different startup modes. It just refuses to start up. Is it a problem with the Mac itself? (by the way it is a school computer that i was given for some of my subjects). Thanks in advance

 

Added note: Today when i was using it at school the Mac froze crashed multiple times.

MacBook Pro
  • Nemorosus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 15, 2013 5:16 AM (in response to MastaChggf)

    Please start your Mac in verbose mode and post the latest lines 5 lines that appear when you think its stucked.

    Here is how to boot in verbose mode:

    http://support.apple.com/kb/HT1492

  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Feb 15, 2013 6:14 AM (in response to MastaChggf)

    Since it's a schools computer, it's not your property nor your problem.

     

    Take it to the school admin and let them fix it.

     

    By the way because it is school property, it's not unusual for them to install root level software to monitor your usuage of the machine.

     

    This software might require a update or there is some other issue at stake and you don't have the AppleID to reinstall the operating system to fix it, the school does.

     

     

    You may be able to get into the machine by holding the Shift Key down while booting the computer, this will disable and enter Safe Mode which you can backup and remove files to a external drive.

  • Wimsy113 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 15, 2013 6:37 AM (in response to MastaChggf)

    You wouldn't happen to be going to Full Sail would you? It would appear that I am not the only one who is having an issue with their computer. Right now I am fighting with  Apple Care to see what is going on with mine and am having a heck of a time of it considering that I am missng classes now and cannot seem to figure out what is going with this.

  • Wimsy113 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 15, 2013 7:02 AM (in response to MastaChggf)

    Well good luck with that, they basically told me that my best move is to drop out of classes until the issue is resolved which is not an option for me, so I'm going to contact my teacher and see what I can work out, I suggest you do the same and make sure you have everthing documented, the case numbers, the repair numbers, the applecare rep info and so on. Cover your bases.

  • Nemorosus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 15, 2013 2:11 PM (in response to MastaChggf)

    Please check if the following thread helps you, it's from a person having the similar issue if not the same with some answers there:

    https://discussions.apple.com/thread/4366812?start=0&tstart=0

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