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345 Views 13 Replies Latest reply: Feb 15, 2013 4:07 PM by Graeme Fudge RSS
Graeme Fudge Calculating status...
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Feb 15, 2013 3:31 PM

In response to stedman I don't think I am alone in finding apple products frustrating.  When we first got Apple TV the film downloaded in 5 minutes, but since then, despite a 8mps download speed, the films take hour or days to download, the only difference is an apple update.  Nothing I have posted is vague or misleading.  Internet on the iphone5 is awful. Bluetooth is awful. Signal is awful.  Great music players, good for apps and my iPad is great for browsing, but the products are flawed.

  • steve359 Level 6 Level 6 (12,035 points)
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    Feb 15, 2013 3:33 PM (in response to Graeme Fudge)

    Read the terms of use (link at bottom of screen).  Your last post was vague and playful rater than asking specific questions.

  • stedman1 Level 8 Level 8 (49,875 points)
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    Feb 15, 2013 3:33 PM (in response to Graeme Fudge)

    And as I stated, what have YOU done to troubleshoot the issue? Posted any questions here in the appropriate format and forum? Reset your router? Updated the firmware on your router?

  • stedman1 Level 8 Level 8 (49,875 points)
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    Feb 15, 2013 3:36 PM (in response to Graeme Fudge)

    And as I stated, what have YOU done to troubleshoot the issue? Posted any questions here in the appropriate format and forum? Reset your router? Updated the firmware on your router?

     

  • steve359 Level 6 Level 6 (12,035 points)
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    Feb 15, 2013 3:37 PM (in response to Graeme Fudge)

    That is specific, and would fall within "terms of use".

     

    stedman1 offered what I would call good routes of investigation when dealing with "internet communcations" issues.

  • stedman1 Level 8 Level 8 (49,875 points)
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    Feb 15, 2013 3:39 PM (in response to Graeme Fudge)

    Well I would suggest you post your question over in the appropriate forum, not a rant, an actual tech support question with as much detail as you can remember.

     

    https://discussions.apple.com/community/appletv/appletv

  • ComputerFixer Level 3 Level 3 (720 points)
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    Feb 15, 2013 3:47 PM (in response to Graeme Fudge)

    Internet performance depends on your internet connection you are using.  I currently have 4 apple products, none of which are an Apple TV, and have been very satisfied with internet speeds, and have only been limited by the ISP, not the device. 

  • ComputerFixer Level 3 Level 3 (720 points)
    Currently Being Moderated
    Feb 15, 2013 3:48 PM (in response to Graeme Fudge)

    Have you tried using an N-band router set to channel 11? I found that this worked best for me.

  • ComputerFixer Level 3 Level 3 (720 points)
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    Feb 15, 2013 4:03 PM (in response to Graeme Fudge)

    Use Google’s Public DNS Server To Fix Apple TV Streaming Problems

     

    1. Navigate to Settings >> General >> Network and select Configure TCP/IP.

     

    2. Select “Manually” next to Configure IP.

     

    3. Dont change the IP address or the Subnet Mask and Router Address. Just click "Done".

     

    4. Set the DNS Address screen with the following: 008.008.008.008 and click “Done.”

     

    You should now be able to stream more smoothly on your Apple TV.

     

     

     

    Also look through some of these articles

     

    http://support.apple.com/kb/HT1577?viewlocale=en_US

    http://support.apple.com/kb/TS3623?viewlocale=en_US

    http://support.apple.com/kb/HT1365

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