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iPod touch suddenly fast forwarding through songs and videos + voice control screen cutting in

350 Views 1 Reply Latest reply: Feb 15, 2013 4:17 PM by lllaass RSS
fizzingwhizzbee Calculating status...
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Feb 15, 2013 4:13 PM



In the last couple of days, it has started fast forwarding through songs and videos randomly. The voice control screen is also cutting in randomly. It happens as soon as I turn it on and play my first track or video. The only other problem I have noticed is that the volume controls on my headphones are no longer working. The headphones would be less than 6 months old and are genuine Apple ones. I don't think the problem is related because if I unplug them the fast forwarding still happens. I've tried powering it off and then re-starting it and I have been keeping the software up to date on it so I'm not sure what else I can try.


In saying that, this morning it seems to be working properly but I'm worried the problem will return. I still can't adjust the volume via the headphones though.


If anyone has any ideas about what I can do to resolve the fast forwarding problem, I would appreciate the feedback. The headphones I don't really care about because I can replace them.


I've had my iPod touch for a few years and use it pretty heavily so part of me is wondering whether it is just getting to the end of its life. I'm not sure what sort of lifespan I can expect from my iPod touch.



iPod touch
  • lllaass Level 10 Level 10 (135,285 points)


    - Try a regular pair of headphones

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          


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