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need help

90 Views 2 Replies Latest reply: Feb 15, 2013 6:48 PM by Meg St._Clair RSS
littlemom5 Calculating status...
Currently Being Moderated
Feb 15, 2013 6:37 PM

I just got my iphone and I'm not able to access internet without wifi.I can't use the map app or anything.With my galaxy I could use the apps where ever my phone got service.Any ideas how to fix this problem????

  • randers4 Level 9 Level 9 (53,205 points)
    Currently Being Moderated
    Feb 15, 2013 6:47 PM (in response to littlemom5)

    Check Settings>General>Cellular and make sure Cellular Data is set to On.  If it is, contact your carrier to be sure you data plan is properly provisioned.

  • Meg St._Clair Level 8 Level 8 (37,465 points)
    Currently Being Moderated
    Feb 15, 2013 6:48 PM (in response to littlemom5)

    Have you contacted your carrier and made sure that your phone is properly provisioned? Do you have cellular data turned on? Settings>General>Cellular>Cellular Data>On.

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