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iPhone 4 WiFi Problem - Keeps disconnecting

13645 Views 4 Replies Latest reply: Feb 15, 2013 8:14 PM by Sammee RSS
Marcel Oliveira Calculating status...
Currently Being Moderated
Jan 13, 2012 4:26 AM

My iPhone 4 keeps disconnecting from the WiFI....

When it was on the 4.3.5 version it had the same problem... I tried to do everything...

I Reset Network Settings .... ---> Didn't work

I Restored the phone and upgraded to IOS 5.01 ---> Didn't work

 

Is not the router ! I'm sure... The problem happens at my house, at my work, at the shopping mall, at my friend's house... EVERY WHERE

 

While I'm watching a YouTube video... Or downloading something in the AppStore the Wifi does not disconnect (stays normal. PERFECT).

 

BUT when I'm at the homescreen or simply NOT using the Wifi ---> It disconnect by itself.

 

That didn't happen to my iPhone 2g and my 3GS... They were perfect... BUT my iPhone 4 is truly driving me crazy !

I searched all the internet... I watched many "how to do" youtube videos... I even called a technician...

 

...

Some one who had the same problem. Did you fix it ? How ? I'm begging for someone to help me to fix this problem.

 

 

Please Apple. Help me !

iPhone 4, iOS 5.0.1
  • ILoveMeLex Calculating status...
    Currently Being Moderated
    Apr 23, 2012 8:54 AM (in response to Marcel Oliveira)

    Hi I FINALLY found the solution and it was posted on the apple website.  You need to access your routers settings and enable the WMM (Wi-fi multimedia) setting.  I tried everyone suggestions and could never figure out why nothing was working. Apparently the phone has to have it. So just google your router and include WMM in the search.  Here is the article on apple.

     

    http://support.apple.com/kb/TS3727

  • hamdicarlo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 23, 2012 1:39 AM (in response to ILoveMeLex)

    i came to know that discconecting from WiFi to 3G is a built-in feature in IOS 5 that enable battery save! your phone will keep listings to incoming connections from 3G (if it is enabled) and will turn to WiFi once needed, or when you unlock the screen manually to use your phone!

     

    However, i did find a fix (at least works for me at the moment)

     

    Connect your iPhone to your Mac/PC and launch iTunes (if it is not already launched, make sure you run latest iTunes version), once your phone is visible in the left hand side column, click on it, then in the right window you will see tabs on top (summary, info, apps, tones, etc....), click on summary and scroll to the bottom of the page until you reach options box, tick the box that says (Sync with this iPhone over wifi) and then hit apply in the bottom right corner (check any warranging message if they show up).

     

    now you can disconnect your iPhone and close/quit iTunes.

     

    Now your phone will have WiFi on all the time, and will be automatically discovered in iTunes once you launch it (if you want)

     

    This is working for me. and i hope it will help you

  • jpuma1616 Calculating status...
    Currently Being Moderated
    Dec 31, 2012 2:48 PM (in response to Marcel Oliveira)

    To all having problems with their iPhone keeps disconnecting on their wifi at home, try to change your Wifi Channel Settings on your router, usually its on automatic change it to channel 9, this is what I did to fix my iPhone wifi disconnecting problem.

  • Sammee Calculating status...
    Currently Being Moderated
    Feb 15, 2013 8:14 PM (in response to jpuma1616)

    I think that's done it for me. THANK YOU! :-D

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