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MacBook Pro Retina display burn-in?

1279501 Views 9,424 Replies Latest reply: Apr 21, 2014 9:01 PM by Raima328 RSS Branched to a new discussion.
  • Joseph from Australia Calculating status...
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    Feb 16, 2013 3:15 AM (in response to vmac83)

    Hello Gregord, the speakers seem fine for a laptop but my screen is really bad to the point I can't work on it efficiently. Good luck trying to get it replace. There have been people successfull so I hope that you are one of the lucky ones. Other than that it's a wonderful fast machine.

     

    P.S. head phones or external speakers are always the best way to go with laptops. The screen is meant to be the most beautiful screen that Apple has created and I agree,but only for the first ten or so minutes then if you have my problem you start to question that statement. Hoping to get it replaced.

  • artschool Calculating status...
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    Feb 16, 2013 3:35 AM (in response to Jajaba)

    i have been really polite the whole time. after all its just a computer!

     

    i just think that sometimes you should just hold your hands up and say mea culpa, these arent cheap machines and there is an expected level of service which they just arent acheiving.

     

    i am fairly neutral when it comes to buying computers and i understand that things go wrong with products, but its how you solve those problems that matters. in this case they are totally in the wrong.

  • Carlos Garcia5 Calculating status...
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    Feb 16, 2013 9:12 AM (in response to mittense)

    Looks like the updated MBPr have addressed this issue:

     

    1. The rmbp in production line D2 is identified as defected products as in terms of thermal heating and screen ghosting. P/S: Apple is not going to re-launch the 15” rmbp. Just that Apple will improve on the production technique in D2 line. Apple will launch the 13” rmbp. Ghosting and thermal issues will be fixed but internals and design will be similar to 15” rmbp.

     

    http://9to5mac.com/2013/02/16/new-model-early-2013-retina-macbook-pros-use-some- upgraded-internal-parts/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed %3A+9To5Mac-MacAllDay+%289+to+5+Mac+-+Apple+Intelligence%29

  • DomdiDom Level 1 Level 1 (0 points)
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    Feb 16, 2013 9:22 AM (in response to Carlos Garcia5)

    And this is true because?

     

    any quotes from official APPLE sources? I don't see any.

  • flat earth Level 1 Level 1 (15 points)
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    Feb 16, 2013 9:58 AM (in response to DomdiDom)

    I'm not sure that I would wait or even believe information from APPLE sources anyway.    They haven't even acknowledged that there IS a problem.   I find the information posted in the 9 to 5 blog very interesting.   However, I'm still not going to buy one of the updated rMBP's until revues come in over the next few months.

  • Carlos Garcia5 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 16, 2013 10:04 AM (in response to DomdiDom)

    Article refers to a Foxcom leak, so yeah, take with a grain of salt. It does, however, offer the possibility that these issues were addressed with the recent releases. Putting it out there, others will eventually provide input on whether the new iterations have improved the IR or not. That was the point of providing the above article. Has the issue been fixed in the new rMBP's or not? The power of inference.

     

    As for official quotes from Apple, you won't see any. They've never admitted there's a problem and I suspect they're not going to start doing that now.

  • Gregord Level 1 Level 1 (0 points)
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    Feb 16, 2013 11:30 AM (in response to Carlos Garcia5)

    I have one of the new rMBP. Mine is Samsung, so I am not sure whether the IR issue exists with the LG panels still, if they are even using those anymore. I did a stress test on the machine for a couple hours last night in a room with a woodburner. Ambient temperature was probably 78 degrees F. Then computer's fan went up to high a few times during the test, but after the test, the case was not noticable hot, just slightly warm to the touch. Nothing I would be concerned about setting on my lap. Did you have any specific questions about this new model? I can give feedback.

  • Gregord Level 1 Level 1 (0 points)
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    Feb 16, 2013 11:33 AM (in response to Gregord)

    I would like to test the laptop in a hot setting, say 90 degrees or greater, but it is winter and I live in Wisconsin. I guess I could blast the heat in my car and use the laptop there for an hour or so at full cpu load. Perhaps I will test today. Will report back, other than checking thermal readings, is there something I should be on the lookout for, regarding thermal issues?

  • Jajaba Level 1 Level 1 (0 points)
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    Feb 16, 2013 11:46 AM (in response to Carlos Garcia5)

    If you look at the repair diagram breakdown for the newest 2013 rMBP on the link above (9to5 Mac) you can see the only display panel assembly is P/N  661-7171 --  I'sn't that the Samsung P/N being used on the replacement displays people have been getting?  If so they may only be using samsungs on the 2013 versions.....   If anyone recieves a 2013 (upgraded CPU model) with an LG display please let us know....

     

     

    Interestingly that parts breakdown has a note in the lower left of 'items not shown' which includes 'pentalobe screwdriver and battery cover'.  This sound like they may have modified the battery assembly to make them servicable.  The biggest complaint from the original iFixit rMBP review was that the batteries were glued down and further held in place with very strong adhesive tape, they actually gave up on trying to dissasemble the batteries from the case because they thought they would damage them.

  • Jajaba Level 1 Level 1 (0 points)
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    Feb 16, 2013 12:03 PM (in response to Gregord)

    @Gregord

     

    If you (or anyone) has the 'new' 2013 2.7Ghz CPU version could you please check what size the  L3 cache is?  It's listed on the system report:  About this Mac > More Info > System Report - It should open to the 'Hardware Overview' page which has the L3 Cache size listed.

     

    I Just want to verify if the 2.7Ghz has actually been downgraded to 6MB Cache as the new specs state or it's possible it's an error on the Apple spec page.  The original i7 2.7Ghz is an 8MB Cache version which is significantly fatser than the 6MB cache version.

  • Jr1882 Level 1 Level 1 (0 points)
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    Feb 16, 2013 12:27 PM (in response to Jajaba)

    I am hoping this is a fix for the IR issue. I am about to buy a 15 inch rMBP but now I may wait a few weeks as well. The IR is the only thing holding me back. I want one of these and need one soon. I will post my results if when I buy one.

  • Jajaba Level 1 Level 1 (0 points)
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    Feb 16, 2013 12:39 PM (in response to Jajaba)

    FYI:  I just compared internal images and confirmed that the battery attachment to the upper case has changed significantly on the new 2013 version of the rMBP.  The pics below are a zoom of the left 3 batteries, the first pic is from the original model (iFixit July 2012 teardown) and the second is from Apple (new 2013 specs rMBP 15").  Note: By 'left' batteries I mean as viewed from keyboard side, in the pics they appear to be on the right because the view is from the bottom.

     

    Compare the top area of each battery where is nestles into the aluminium chassy, there is a clear difference on the 'new' chassy area which appears like 2 tabs that hold the top of each battery in place.  I will speculate that this is a modification to: A) allow quicker lower cost assembly by getting rid of need to 'glue' batteries in place and B) allowing for future battery servicing / replacement.

     

    Apple2012rMBP.jpgApple2013rMBP.jpg

  • Gregord Level 1 Level 1 (0 points)
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    Feb 16, 2013 1:10 PM (in response to Jajaba)

    Sorry, I have the 2.4 version.

  • malkan Level 1 Level 1 (0 points)
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    Feb 16, 2013 1:48 PM (in response to Jajaba)

    Jajaba - Thats interesting, can you by any chance get pictures to compare the logic boards on both models? Would be nice to see if there is any difference there.

     

    Thanks

  • artschool Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 16, 2013 1:54 PM (in response to Jr1882)

    definately worth waiting. i have an early rmbp, everything about the laptop is great apart from the screen. its not worth the risk because do you really want a brand new laptop being sent in for repair after repair?

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