206 Views 1 Reply Latest reply: Feb 16, 2013 10:49 AM by shldr2thewheel
Currently Being ModeratedFeb 16, 2013 10:49 AM (in response to seew777)
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
- The MacBook Air SuperDrive is designed to be used with MacBook Air and Mac mini computers that do not have a built-in optical drive. For best results, connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
- Reset the System Management Controller (SMC).
- Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
- Mac OS X 10.6 Snow Leopard or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
- OS X 10.7 Lion or later: Open System Information by choosing "About this Mac" from the Apple () menu. Then, click System Report.
- If the disc continues to not be recognized, contact Apple, an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.
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