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DVD Player bug  "skipping over damaged area"- why did I ever contemplate leaving Windows!!!

1556 Views 12 Replies Latest reply: Sep 20, 2013 5:24 PM by miriam emma RSS
Gingyr Calculating status...
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Feb 16, 2013 1:52 PM

MBP bought  Nov 2011 rarely used, in fact its never left the house,so pretty virginal machine.  OS X v.10.8.2, DVD player v.5500.38.2 .  This seems to be a recurring issue as I have seen forum/community entries back to 2010!  Each time it is the same symptoms "skipping over damaged area", this is what I am also suffering from, let me illuminate those that give a **** as Apple obviously dont or they may have 1.fixed it 2. admitted an issue or 3. got of their backsides and did some online advice/interaction with their customers.  So in answer to the media question - BRAND NEW Big bang theory box set series 1-5, the first ten discs have all suffered this, I tried to replicate the fault, took down playtime of skipping fault and scrolled back to point in time on DVD and guess what!?  No error, which leads me to surmise it is not the media! Someone suggested dirty lense on DVD drive,  my memory kicked in at the point, guess what this is the first time I have used the DVD player!!! Blu-ray player elsewhere in house is usual media player on TV.   So to recap rarely used machine, brand new media (10 different discs), only additional apps installed Steam, Kindle, Pages and Xcode (never used), Apple created DVD software every 20 mins or so skips over damaged area, disc is pristene.  Oh and just to point out VLC works fine! 

 

Can anyoneout there point me to a link that says "this is the exact problem identified" and "this is how you fix it",

 

<Edited by Host>

MacBook Pro, OS X Mountain Lion (10.8.2), DVD Player

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