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Won't boot, gray screen, spinning gear

960 Views 2 Replies Latest reply: Feb 17, 2013 10:24 AM by Pat Sorbini RSS
Pat Sorbini Calculating status...
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Feb 16, 2013 3:01 PM

Power ran out on MacBook, turned off. Plugged it in, let it charge for a while and tried to start it. Get gray screen with apple and a spinning gear for 1/2 hr now. Any suggestions?

iPad, iOS 5.1
  • BGreg Level 6 Level 6 (17,500 points)
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    Feb 16, 2013 3:33 PM (in response to Pat Sorbini)

    You didn't say which operating system version you are using. If OS X 10.6 or earlier, see this Apple note. If OS X 10.7 or later, see this Apple note.  The OS X 106 note is more informative on steps to take.

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