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iTunes quits when I try to watch downloaded TV shows

126 Views 1 Reply Latest reply: Feb 16, 2013 4:07 PM by coopfing RSS
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Feb 16, 2013 3:49 PM

My iTunes quits each time I try to play any episode of the TV shows I've downloaded. I've rebuilt disk permissions, restarted my computer, deleted the shows and re-downloaded them - done the basic tricks that usually solve the issues my computer is confronted with. I purchased my MacBook Pro from Apple in August 2012, and haven't had any problems of this nature until today. It's not refurbished or pre-owned. I've been able to watch these shows before, and it's only today that they suddenly force quit - and, when I scroll in iTunes, there's a distortion midway down the screen. I downloaded a software update today, and I'm wondering if that could be the cause of these issues, although it wasn't an iTunes update. I'm baffled, and since I'm currently in a small European town (sans Apple store) I'm loath to use my precious phone minutes to call Apple. I wondered whether any of you have had similar problems, or tips for procedures I ought to try.

 

Thanks!

-Rose

MacBook Pro, OS X Mountain Lion (10.8.2)

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