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Safari held hostage by MacKeeper

420 Views 2 Replies Latest reply: Feb 16, 2013 7:38 PM by Rolf Asphaug RSS
Rolf Asphaug Level 1 Level 1 (85 points)
Currently Being Moderated
Feb 16, 2013 3:25 PM

Suddenly and randomly, my Safari browsing sessions are getting hijacked by a MacKeeper screen that is impossible to close or navigate away from. It is impossible for me to do anything else in Safari, other than close it completely. There is a button that says "please consider cleaning your Mac from junk" (geez, these fools can't even write English correctly) and an "OK" button which I refuse to click. (See picture below.) The screen comes up suddenly, even without me clicking on anything else. I have already deleted all Safari cookies based on a previous suggestion I read - no success.

 

I'm sure this must be happening to others. I think Apple should sue MacKeeper for interference with business, because Safari is unfortunately about to lose mine permanently if this malicious MacKeeper screen can't be stopped. Any suggestions?

MacKeeper Window.jpg

MacBook Intel 2.4Ghz, iMac 3.06 Ghz Intel Core 2 Duo, Mac OS X (10.7.2)
  • Linc Davis Level 10 Level 10 (107,650 points)
    Currently Being Moderated
    Feb 16, 2013 5:32 PM (in response to Rolf Asphaug)

    That's not MacKeeper. It's a malicious JavaScript ad placed by the criminal developer of MacKeeper.

     

    Quit Safari. If it won't quit in the usual way, select

      

    Force Quit...

       

    from the menu bar, then select Safari from the list and press return.

      

    Relaunch Safari by holding down the shift  key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. From the menu bar, select

      

    Safari Preferences... Privacy Remove All Website Data

      

    to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

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