Is it possible to find out the mac adress trough my serial number?
You can also use this app to find the Mac Address of all your iDevices if they are turnrd on.
my mac address is not shown in
but I will try out the app
You don't have this?
What is shown for that entry?
Josef_M wrote: my mac address is not shown in Settings>General>About>Wi-Fi Address but I will try out the app thanks
I have this general information but in the wifi address entry is nothing
Can Apple find out the mac address when I give them my serial number?
Is this also your problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
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