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HT1296: iOS: How to transfer or sync content to your computer

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HT1296 iPhone 5 not recognised by itunes or windows?

240 Views 1 Reply Latest reply: Feb 17, 2013 1:22 PM by tomhingston86 RSS
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Jan 19, 2013 2:43 PM

Hi ,


My iPhone 5 won't show up in iTunes.

When i connect my phone to my laptop i get the confirmation beep from the laptop but that's it. My phone can't be seen in 'my computer, my devices or itunes'.

My phone isn't charging either via the PC. It charges fine via the mains so i know the cable is ok.


Here's my info if it helps:


Iphone software version - 6.0.2

iTunes version -

Windows 7 64 bit


I've tried restarting both laptop and iPhone but no luck.


Thanks in advance for any help




iPhone 5, iOS 6.0.2


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