Skip navigation

Defective battery? 200 cycles and zer0 charge capacity.

183 Views 1 Reply Latest reply: Feb 17, 2013 1:40 PM by twotonepie RSS
twotonepie Calculating status...
Currently Being Moderated
Feb 17, 2013 1:32 PM

I had just visited the apple store for service, I was told my battery could not be replaced as I was out of warranty (2011 macbook pro).  However I was looking over battery replacement policies and it states that defective batteries are covered one year after your warranty expires.  The diagnostics showed that I had ~190 cycles but somehow the battery was COMPLETELY depleted, this sounds to me like a defective battery yes?

 

Does Apple provide a warranty on a replacement battery provided under Out of Warranty service?

Apple will provide a warranty against hardware defects on the replacement battery for one year from the date of the Out of Warranty service. Please note that the battery is a consumable item and after a period of normal use the battery's ability to hold an electrical charge will be diminished. A replacement battery that has failed because it has been consumed via normal use is not covered under warranty.

MacBook Pro, Mac OS X (10.7.5), 2011 macbook pro 15"

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.