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Defective battery? 200 cycles and zer0 charge capacity.

183 Views 1 Reply Latest reply: Feb 17, 2013 1:40 PM by twotonepie RSS
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Feb 17, 2013 1:32 PM

I had just visited the apple store for service, I was told my battery could not be replaced as I was out of warranty (2011 macbook pro).  However I was looking over battery replacement policies and it states that defective batteries are covered one year after your warranty expires.  The diagnostics showed that I had ~190 cycles but somehow the battery was COMPLETELY depleted, this sounds to me like a defective battery yes?


Does Apple provide a warranty on a replacement battery provided under Out of Warranty service?

Apple will provide a warranty against hardware defects on the replacement battery for one year from the date of the Out of Warranty service. Please note that the battery is a consumable item and after a period of normal use the battery's ability to hold an electrical charge will be diminished. A replacement battery that has failed because it has been consumed via normal use is not covered under warranty.

MacBook Pro, Mac OS X (10.7.5), 2011 macbook pro 15"


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