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HT1338: OS X: Updating OS X and Mac App Store apps

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HT1338 I can't seem to update my softwares

363 Views 10 Replies Latest reply: Feb 18, 2013 9:44 AM by Eric Root RSS
tenshix Calculating status...
Currently Being Moderated
Feb 17, 2013 8:07 AM

I can't seem to update my softwares on my macbook pro anymore. Everytime I am notified to update my softwares and do so, the computer restarts before the update completes. Is anyone having the same problem? I hope it is not a virus!

MacBook Pro, OS X Mountain Lion (10.8.2)
  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Feb 17, 2013 8:09 AM (in response to tenshix)

    No, not a virus...what software are you trying to update, Apple product or someone else's?

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Feb 17, 2013 8:35 AM (in response to tenshix)

    If you are logged in from a standard user account log out and log in from an admin account.  Then go to the Software Updates and see if you are more successful.

  • Eric Root Level 6 Level 6 (13,875 points)
    Currently Being Moderated
    Feb 17, 2013 12:55 PM (in response to tenshix)

    You can also try updating in the Safe Mode.

     

    Safe Mode


    Safe Mode - About

  • Linc Davis Level 10 Level 10 (107,800 points)
    Currently Being Moderated
    Feb 17, 2013 3:22 PM (in response to tenshix)

    What exactly happens when the computer restarts? Do you get any kind of error message, then or afterwards?

  • Eric Root Level 6 Level 6 (13,875 points)
    Currently Being Moderated
    Feb 18, 2013 9:44 AM (in response to tenshix)

    I'm glad things worked out. Do you have 3rd party software installed?

     

    Hopefully, Linc will follow up because he can actually understand a crash log. I'm still on the reverse side of the learning curve on crash logs.

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