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"Other" data (iPhone) - How do I remove this junk?

1187843 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • makncoop Calculating status...
    Currently Being Moderated
    Feb 16, 2013 2:26 PM (in response to BRAAP)

    OK, so I did the restore and set up as new and my "other" went down to about 650. I've synced it a few times and it's gone up just a touch.  Still under 1GB *i think*. Anyway, if it gets to be too high can't I just wipe it clean and do a restore from the original sync from new?  That way I don't lose aything the it's restoring from a synce with only 650 MB?

     

    PS.....BRAAP....do you ride MX?

  • Stephen Spark Level 4 Level 4 (2,380 points)
    Currently Being Moderated
    Feb 16, 2013 3:26 PM (in response to makncoop)

    Let me re-iterate here, so far the best and easiest fix is to Restore with out having to jailbreak or use other complicated hacks. First Restore the iOS device using a backup which has been know to fix a few of the excess "Other" issues. If your Other grows to an excess amount again like the 5-6GB size the problem is also stored in the backup. If this is the case you can try some of the tips mentioned here to clean out these rogue media files from messages and emails. Otherwise the best fix is to start over and Restore the device as new.

     

    My iPhone and iPad have been maintaining their Other at 1.5/2.5GBs over tha last 6 months or so. I believe my main issue came from upgrading over time. My iOS devices basically originated from my 1G iPod touch and the many iOS updates and a few different devices since, so it was time for a fresh start.

     

    Over time I have had a few bad syncs which caused my music to not be recognized on the device which then gets classed as Other rather than getting deleted. Probably the safe thing to do rather than risking the lose of important files. iTunes then transfers another copy of the music to the device. This issue is almost always fixed by Restoring to a backup. I would assume if Other is not freed up then the issue is more than likely the rogue media files from messages and emails as discussed in other posts.

     

    The fact remains, this issue probably has many causes of which there will be many fixes. It has also been proven that deleting your music through the devices settings is not a fix and will break your music playback. The person who reported this as a fix even came back to say it does not work.

     

    This thread is getting to long for me, I must unsubscribe. But I'm still looking for the perfect fix which I don't think exists yet. However I have yet to see any major changes to my devices since I cleaned them up.

  • BRAAP Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 16, 2013 4:37 PM (in response to makncoop)

    Not MX, sports car club I belong to back in the late '80's nicknamed my Datsun 280Z autocross car BRAAP from the distinct inline 6 cylinder exhuast note, name stuck.

     

    Back on topic,

     

    Thank you Stephen Spark, your posts have been tremendously helpful.

  • BrokenBunny Calculating status...

    I was so frustrated trying to figure out what the culprit of my 6BGs of 'Other' was and found out it was the 'Diagnostics & Usage Data' Located at: Settings > General > About > Diagnostics & Usage > Diagnostics & Usage Data it took up 3GBs of my memory.

    When you sync your iPod it's suppose to autmotically delete the files, but it doesn't work for some people. You can download iFunBox to access the files and delete them. The files to delete are located under:

     

    Var/Mobile/Library/Logs/Crash Reporter

     

    Now I'm just trying to figure out what the other 3GBs are. Anyways, hoped that helped for some people.

     

    <Edited By Host>

  • JohnTwenty Calculating status...

    i cant get to ---->Var/Mobile/Library/Logs/Crash Reporter

  • Guin36 Calculating status...
    Currently Being Moderated
    Feb 17, 2013 2:37 PM (in response to pdroth)

    PDRoth, I have a 4s with 5.1.1.   Does iExplorer allow you to DELETE these files in the library/sms/attachment folder, or just LOOK at them?  I'm positive that is what is taking up my 2.6 GB of "Other" because I email and message pictures all the time.   My phone is not jailbroken and I'd rather not go through that whole process.

     

    I refuse to let Apple update my iOS because I've heard such hellacious stories about 6.1. 

     

     

     

    I used iExplorer and found nearly 2GB worth of old pics/videos in /library/sms/attachment folder which is the bulk of my "Other".Upon opening some of those attachments I discovered they are pics deleted long ago from conversations that are now erased as well.   So in my case, they are orphaned.
  • vinceg1969 Calculating status...

    Evening all, my first post on here!

     

    I saw the initial solution regarding Settings/General/Music etc...but I have no music data on my iPhone 4.  I still have 898MB of Other.  What do I do ?

  • viren.ahlawat Calculating status...

    Thanks dude!!! it really worked for me... although I have used iExplorer instead of iTools.

  • petehunn Calculating status...
    Currently Being Moderated
    Feb 18, 2013 4:15 AM (in response to Acqua)

    Bloody Excellent, It helped me clear at least 2Gb of 'OTHER'

    Thanks

  • hnolen16 Calculating status...

    My "other" is 8gb, and I've done the full restore to factory settings and then selected my backup at the end.

     

    Is there any way to get my "other" down? My phone has become very slow and it's rather annoying.

  • hnolen16 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 18, 2013 3:57 PM (in response to hnolen16)

    check that, now my "other" is up over 11gb.

     

    I've never had this problem before Help please it's making me crazy!

  • Stephen Spark Level 4 Level 4 (2,380 points)
    Currently Being Moderated
    Feb 18, 2013 4:18 PM (in response to hnolen16)

    Let me re-iterate here, so far the best and easiest fix is to Restore with out having to jailbreak or use other complicated hacks. First Restore the iOS device using a backup which has been know to fix a few of the excess "Other" issues. If your Other grows to an excess amount again like the 5-6GB size the problem is also stored in the backup. If this is the case you can try some of the tips mentioned here to clean out these rogue media files from messages and emails. Otherwise the best fix is to start over and Restore the device as new.

  • alisha126 Level 1 Level 1 (0 points)

    Hey all,

     

    I see this thread is super long and I skimmed through the most recent 10 or so pages. I just discovered 6.67 gb of "other" on my 16gb 4s. Almost half my space. Between what I read on this forum and just googling the crap out of the topic, I finally found this old post..

     

    http://www.gfisk.com/other-data-on-iphone-the-yellow-bar-of-death/

     

    EXTREMELY HELPFUL! Even though the post is over a year old. I'm now down to 1.7 gb of "other" and I'll keep it that way for now. I also deleted all my messages (some hadn't been deleted in over a year...I bit the bullet and did it... that was 3 gb in itself) and cleared up my email. Cleaning up in iExplore like that link says cleared up 3gb of space for me. Hope this helps someone else.

  • xjvf Calculating status...

    you can use phoneclean.

  • pdroth Level 5 Level 5 (4,815 points)
    Currently Being Moderated
    Feb 19, 2013 4:55 AM (in response to Guin36)

    Guin - iExplorer doesn Not allow you to delete the files.   I'm still looking for a legit way to do it - in other words, without having to jailbreak or restore as new phone.

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