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HT2500: Mac Basics: Mail (Mac OS X v10.6 and earlier)

Learn about Mac Basics: Mail (Mac OS X v10.6 and earlier)

HT2500 can not receive emails

1958 Views 6 Replies Latest reply: Mar 19, 2014 11:59 AM by smallest concern RSS
1fordy Calculating status...
Currently Being Moderated
May 24, 2012 2:41 PM

can not receive emails

i can send emails

iMac, Mac OS X (10.7.4)
  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 24, 2012 3:59 PM (in response to 1fordy)

    Hello, is this a .mac or MobileMe account?

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 24, 2012 4:05 PM (in response to 1fordy)

    If so...

     

    I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.

     

    Do not delete the old account yet. sign up for an iCloud account if you haven't.

     

    I understand .mac mail will still come through. Do not delete the old account yet.

     

    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.

     

    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...

     

    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.

     

    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.

     

    Thanks to dpepper...

     

    https://discussions.apple.com/thread/3867171?tstart=0

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 25, 2012 1:14 PM (in response to 1fordy)

    You're welcome... is all working OK now?

  • mysteriousgirl Calculating status...
    Currently Being Moderated
    Feb 18, 2013 5:52 AM (in response to 1fordy)

    My hot mail is being used by a hacker i cannot get any emails form there it says SOMONE ELSE IS USING THIS ACCOUNT how do I put this right?

  • smallest concern Calculating status...
    Currently Being Moderated
    Mar 19, 2014 11:59 AM (in response to 1fordy)

    I still cannot receive certain emails onto my desktop, and I've followed EVERYTHING help-wise in this forum. I see that there are many people with this problem for several years and there are no answers.

     

    thanks for any help.

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