Skip navigation

"Show iTunes in the Cloud purchases" disappearing?

1322 Views 12 Replies Latest reply: Jun 30, 2013 4:24 PM by Imp68 RSS
Todd Heberlein1 Level 1 Level 1 (30 points)
Currently Being Moderated
Jan 7, 2013 11:35 AM

I have had this problem recur a couple of times and I finally discovered the work around:

 

I start iTunes and none of my iCloud material is available. Even the iCloud icon (next the the pop-up menu on the left to choose Music, Movies, ...) is gone.

 

I start Preferences, click the Store tab, and even the "Show iTunes in the Cloud purchases" checkbox is gone.

 

The work around (so far) is to logout of iTunes and log back in. Then the checkbox option reappears:

 

I click the "iTunes Store" button (on the right), then click my account button (on the left) and choose "sign out", then click again to sign back in...

 

Then go back to my library, choose Preferences > Store, and the "Show iTunes in the Cloud purchases" checkbox is back. I then select it and I have my media on iCloud back.

 

Is this a known problem?

 

Is some configuration file corrupted that I should trash?

 

Thanks

Mac Pro, Mac OS X (10.7.4)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.