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my mac is freezing

291 Views 4 Replies Latest reply: Feb 19, 2013 7:09 AM by arthur RSS
Green Knight Calculating status...
Currently Being Moderated
Feb 18, 2013 12:30 PM

My mid 2007 imac has been on the frits since upgrading  to mountain lion. I'm not sure if that's the ticket, but it seems to fit the timeline. At first iTunes was the only thing effected,over the past few months other programs that I depend on such as pages and numbers have been giving me the beach ball of impotence... I'm sitting on my windows pc. hoping that windows isn't going to shut down unannounced for another update, looking at my iMac with it's spinning ball of boom with every program I try to open freezing. even the dock it frozen with Safari magnified as it was the last thing I tried to open before it crashed.


Any ideas?

  • arthur Level 4 Level 4 (3,900 points)
    Currently Being Moderated
    Feb 18, 2013 2:12 PM (in response to Green Knight)

    Here's a few ideas:

    1. Is your hard disc too full?

    2. Have you tried repairing your hard disc or permissions?

    3. it's the fritz.

    4. it's definitely not the ball of boom.

    5. how much RAM do you have?

    6. I'm not positive, but I think you want affected.

    7. Sorry about the impotence.

  • Eric Root Level 6 Level 6 (13,790 points)
    Currently Being Moderated
    Feb 18, 2013 2:32 PM (in response to Green Knight)

    Some troubleshooting ideas.


    Isolating Issues

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work.

    Isolating an issue by using another user account

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the grey Apple icon and a progress bar appear. The boot up is significantly slower than normal.


    Safe Mode

    Safe Mode - About


    General information.


  • arthur Level 4 Level 4 (3,900 points)
    Currently Being Moderated
    Feb 19, 2013 7:09 AM (in response to Eric Root)

    1. That should be plenty of free space.

    2. Yes, I'd definitely try repairing the HD and permissions. To repair the HD you boot into the recovery partition by holding down command-R and restart. Then open disk utility. You can verify your startup disk, but not repair it, which is why you need to boot from another disk, hence the recovery partition. Which is cleverly hidden by ML on your HD.

    3. Also you should back up everything first because maybe your HD is starting to fail. It's about time if it's the original one.

    4. 4 gigs of ram would be better. ML should really be named Ramhog.

    5. The guest account and safe mode suggestions above are good too.


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