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Why does my 2010 Macbook Pro repeatedly crash and restart to "Your Computer restarted because of a problem"?

1739 Views 25 Replies Latest reply: Nov 9, 2013 6:54 AM by John Galt RSS
  • Austin Kinsella1 Level 6 Level 6 (11,505 points)

    I think you need to run it from your original installation disk.

  • Grant Bennet-Alder Level 8 Level 8 (48,140 points)

    panic(cpu 0 caller 0xffffff7f9eb61c85): NVRM[0/1:0:0]: Read Error

    That is consistent with a graphics card Hardware problem. It could not read the NVIDIA display RAM.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • JuanMauricio Level 1 Level 1 (0 points)

    rocapp, I have the same problem with my mbp 2010.

    The problem began when I updated to Mountail Lion.


    Please let me know if you find an optimal solution.

  • Grant Bennet-Alder Level 8 Level 8 (48,140 points)

    Be sure you take a copy of this bulletin, if it applies to your exact MacBook Pro:


    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video


    Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase. Apple will provide further extensions to this program as needed. This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • AndrewUnk Calculating status...

    Dear Mr. Galt, I am also seeing a similar problem with intermittant crashing on my 2010 Mac Mini. Unfortunately I have made a few changes to the machine recently and have done a full restore, so I am having a bit of difficulty tracking down the errant kernal panic. Do you mind taking a look to see if something is obvious. One possibility is the RAM upgrade I did. It certainly seemed like the approved and compatible RAM. But it's possible I bought RAM that has a higher clock speed than original.


    Screen Shot 2013-11-09 at 5.33.17 AM.png

  • John Galt Level 7 Level 7 (33,110 points)

    Hi AndrewUnk


    Please start a new Discussion In it, copy and pasted the entire text of the panic report - not a screenshot.


    It is probably due to the RAM upgrade, a very different problem than the one described here. The entire panic report should be examined, and this old thread is not likely to attract much interest. Thanks!

    MacBooks  iMacs  iPads  AirPorts, OS X Mavericks (10.9),  28 years Apple!
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