2 Replies Latest reply: Feb 21, 2013 11:36 PM by cramitsucko
Fredryckh Level 1 Level 1 (0 points)

Anyone else having these problems? Since the release of ios 6 I have had problems with the sound cutting out randomly for several minutes, or as long as 2 days. I really don't think this is a hardware issue because I do not use a dock and I can tell the speaker still works because it will play my ringtones but I am unable to hear keyboard clicks, txt's, and music, sound in apps, ect.  And the sound slider completely dissapears In all apps except for the "sounds" tab in settings. I know my volume buttons work because you can see that in the sound tab as well. I have tried backing up to an earlier point in time as well as completely restoring as a new phone and neither methods have worked. I have also cleaned my dock connector repeatedly. It will work for about a second, just long enough to hear the unlock click, after restarting the phone, the. Goes away again. Which brings me to my next point. My phone will not turn off unless it is plugged in. If it isn't plugged in and I try to turn it on. The screen goes black for a couple seconds and then It turns back on. Now I don't want to just automatically assume that is a software glitch by apple but I don't know what else it is. If it is a software glitch apple needs to figure this crap out because I know I'm not the only one having this problem, and if it is in fact a hardware issue tell me how to fix it. I am not able to take it in to apple store because the nearest one is 3 hours away. Thanks apple and I hope we can fix this because I don't know how much longer I can handle not having sound for my alarm clock before I switch to android.


iPhone 4S, iOS 6.1.1, Sound randomly stops working