TS1398: iOS: Troubleshooting Wi-Fi networks and connectionsLearn about iOS: Troubleshooting Wi-Fi networks and connections
Currently Being ModeratedFeb 19, 2013 5:22 AM (in response to juliesd)
Are you at work or at home? I know some work places will block iTunes. It's possible that other public wifi may also block it.
Currently Being ModeratedFeb 19, 2013 5:25 AM (in response to Skydiver119)
At home and at work - same problem
Currently Being ModeratedFeb 19, 2013 6:26 AM (in response to juliesd)
The Complete Guide to Using the iTunes Store
Can't connect to the iTunes Store
iTunes: Advanced iTunes Store troubleshooting
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.