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HT1904: iTunes: Using Parental Controls

Learn about iTunes: Using Parental Controls

HT1904 I don't remember my security question

109 Views 1 Reply Latest reply: Feb 19, 2013 8:17 AM by Winston Churchill RSS
Filipina1212 Calculating status...
Currently Being Moderated
Feb 19, 2013 7:52 AM

Could you tell me how to change my security question because I don't remember what it is, it was long time ago that security questions and I really would like to buy some music and games.

iPhone 5, iOS 6
  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Feb 19, 2013 8:17 AM (in response to Filipina1212)

    Welcome to the Apple Community.

     

    1. Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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