9 Replies Latest reply: Feb 23, 2013 7:36 AM by mcfv
mcfv Level 1 Level 1 (0 points)

Greetings,

 

I have bought an family license for iWork at best buy a few years back. I have an old macmini that is going to serve as homework tool for the kids. I wanted to install the iWork there for them, but can't find the original CD. Can't download from the App store, for it runs Mac OS 10.5.

 

I have it currently installed on my mac book pro. Is there a way to recover the license and media CD?

 

Thanks!

  • 1. Re: License recovery
    PeterBreis0807 Level 7 Level 7 (29,620 points)

    If you bought a DVD version there is no serial number and without the DVD you can't reinstall.

     

    Peter

  • 2. Re: License recovery
    fruhulda Level 6 Level 6 (15,110 points)

    Which iWork do you have? 08 or 09? iWork 08 had a serial number for the disc version.

  • 3. Re: License recovery
    mcfv Level 1 Level 1 (0 points)

    Fruhulda, I have iWork 9

  • 4. Re: License recovery
    mcfv Level 1 Level 1 (0 points)

    i Work 9

  • 5. Re: License recovery
    fruhulda Level 6 Level 6 (15,110 points)

    I don't think you got a licens with iWork 09 on a CD/DVD. If you copy all parts that is on the MBP and move them to the Mac Mini into the right places it should work.

     

    iWork '09 folder in the Application folder with the content of PAges, Keynote and Numbers

    iWork folder with content in Users Library > Application Support

    iWork '09 in the Macintosh HD Library > Application support

  • 6. Re: License recovery
    mcfv Level 1 Level 1 (0 points)

    Thanks I will try!

  • 7. Re: License recovery
    mcfv Level 1 Level 1 (0 points)

    Thanks it worked! But FYI, a little differently than you described. My MBP is running 10.7 and there was no library support under users, just at the HD. I had however, to copy a couple of files from HD>Library>Preferences:

    "com.apple.iWork09.plist" and  "com.apple.iWork09.Installer.plist" . There is were the licensing info seems to be stored.  There is a similiar issue with those that had the iWork 9 trial version and then installed from the DVD of app store. In that case these same files, installed by the trial versrion, need to be deleted. So I figured they also need to be copied to make it work.  So I combined your info witht the one here (http://support.apple.com/kb/ts3098) and voila!

     

    Thanks again!

  • 8. Re: License recovery
    fruhulda Level 6 Level 6 (15,110 points)

    FYI if you had told us your system version we had told you how to find the hidden Library!

  • 9. Re: License recovery
    mcfv Level 1 Level 1 (0 points)

    I will remember next time. ;)