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Mail edit drag n drop bug

845 Views 10 Replies Latest reply: Jan 28, 2014 9:41 AM by Eric Root RSS
Tom Ritch Level 1 Level 1 (90 points)
Currently Being Moderated
May 20, 2011 8:44 AM

Drag and drop to edit text when composing  a message in Mail sometimes does a cut and paste, other times does a copy and paste.  The correct function is to always cut and paste.  This has been confirmed in notes posted by Dee Run and by James WIlson7, although those notes are now archived.  A response to Dee Run by Goldenshoes suggests careful clicking can provide a workaround.  However,  there should be no need for such finess: if drag n drop moves text, it should always perform a cut and paste.  The fact that it sometimes does a copy and paste is a bug. 

 

This is a minor problem, but it is an irritating defect which I have observed through several versions of OSX: I don't remember how long, maybe back to 10.4 or earlier.  I suspect the fix will be fairly simple, such as insuring a bit is set properly before the edit is carried out.  I have reported the problem several times and keep hoping, but no fix yet. 

 

It is important for the user experience that drag n drop always perform as advertised.  It seems more requests for a fix will be necessary to get this repaired.  It might be helpful if others confirm here their observation of this problem.   Please join me in bringing this to the attention of Apple through the feedback in Mail. 

Mac Pro 3,1, Mac OS X (10.6.7), HP Photosmart C6180, Canon SD 950 IS, Canon Vixia HF100
  • thomas_r. Level 7 Level 7 (26,945 points)
    Currently Being Moderated
    May 20, 2011 10:29 AM (in response to Tom Ritch)

    I have never seen the behavior you describe in Mail, and cannot coax it to happen now except when I hold down the Option key to make it copy instead of move the selection.  Either there's something wrong with your system, or you are inadvertently holding down Option.

     

    Your reference to "confirmation" by Dee Run and James Wilson7 is meaningless without context, as neither appears to be a user on these forums.  (At least, the forum software is not finding users with matching names.)  Perhaps you could provide a link?

  • nemodomi Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 8, 2012 6:52 PM (in response to Tom Ritch)

    Same deal here. Just sayin'.

     

    Has been going on for years. Annoying to say the least.

  • dcwinkler Calculating status...
    Currently Being Moderated
    Dec 21, 2012 7:00 AM (in response to Tom Ritch)

    I've had the same problem through several versions of OS X and still do (v 10.7.5). This has been true for me on a few different Macs.

     

    Just wanted to add a "me too" in hopes that it helps.

  • melisofao Calculating status...
    Currently Being Moderated
    Jan 4, 2013 1:29 AM (in response to Tom Ritch)

    me too. same problem for ages..

  • notoze Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 19, 2013 8:58 AM (in response to Tom Ritch)

    Repair permissions.

  • nemodomi Level 1 Level 1 (10 points)
    Currently Being Moderated
    Feb 19, 2013 9:40 AM (in response to notoze)

    notoze wrote:

     

    Repair permissions.

     

     

    NOT a solution, notoze. my permissions get repaired every night as part of my backup process (SuperDuper!). i just had an instance of this mail.app behavior this morning.

  • John Fridinger Calculating status...
    Currently Being Moderated
    May 10, 2013 12:24 PM (in response to Tom Ritch)

    Same here, very annoying, for a good while now, just happened again...  Repairing permissions has affected the problem not at all...

  • chaseinger Calculating status...
    Currently Being Moderated
    Jan 28, 2014 3:58 AM (in response to Tom Ritch)

    same here. osx mavericks, MBP late 2011 2.66 core2duo mail version 7.1

     

    although, i think this exists since osx 10.4 or so. forever. every update there's the increasingly slimmer hope someone fixes this, since i use this feature in other text editing apps all the time.

     

    fix this, folks. can't be hard (i know, it's what they say in billions of lines of code. still.).

    thanks.

  • Eric Root Level 6 Level 6 (13,860 points)
    Currently Being Moderated
    Jan 28, 2014 9:41 AM (in response to chaseinger)

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Mail/Provide Mail Feedback

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