Currently Being ModeratedFeb 19, 2013 8:31 AM (in response to Fairview2)
WD's software is absolutely unnecessary and will mostly only cause problems. External hard drives do not need anything except to be formatted for Macs (which you do in Disk Utility). Following below will completely erase the drive:
I'm guessing that you will need to reformat the drive - Disk Utility > Partition > use Mac OS Extended (Journaled) and under Options, use GUID Partition Scheme. It will erase the drive and reformat.
Do not add/do anything else - your drive is now ready to be used.
Currently Being ModeratedFeb 19, 2013 8:39 AM (in response to babowa)
Many thanks for your comments, the drive was already formatted for a Mac when I purchased it. So you would recommend ignoring the built in software?
Currently Being ModeratedFeb 19, 2013 10:17 AM (in response to Fairview2)
Absolutely. I don't own a WD drive, but have read here about the flakey software. I have both LaCie and OWC Mercury Pro drives - they both come with software which I immediately erase while reformatting. It is not needed.
You use either Time Machine for backups or something like CarbonCopyCloner or SuperDuper to make an external clone. Other than that - if you have more than one partition - you can use another partition/volume for drag 'n dropping files. None of those methods require any other software or firmware.
Currently Being ModeratedFeb 19, 2013 10:23 AM (in response to Fairview2)
I agree with Babowa. I do use WD backup drives and always ignore their software, and although ready for Mac, I erase and format them myself before using them.