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Recently installed a WD 2TB My Passport external drive for my back up

479 Views 4 Replies Latest reply: Feb 19, 2013 10:23 AM by Paul_31 RSS
Fairview2 Level 1 Level 1 (0 points)
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Feb 19, 2013 8:28 AM

After setting it up with time machine, I decided to activate the turbo facility and also install the utilities app. But when I try to open either it comes up with a message saying the apps are damaged and to eject them.

I have tried re-loading the WD My Passport firmware but the problem still persists, has anyone else had this problem. Have written to WD but as yet no answer?

iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.2)
  • babowa Level 7 Level 7 (22,060 points)

    WD's software is absolutely unnecessary and will mostly only cause problems. External hard drives do not need anything except to be formatted for Macs (which you do in Disk Utility). Following below will completely erase the drive:


    I'm guessing that you will need to reformat the drive - Disk Utility > Partition > use Mac OS Extended (Journaled) and under Options, use GUID Partition Scheme. It will erase the drive and reformat.


    Do not add/do anything else - your drive is now ready to be used.

  • babowa Level 7 Level 7 (22,060 points)

    Absolutely. I don't own a WD drive, but have read here about the flakey software. I have both LaCie and OWC Mercury Pro drives - they both come with software which I immediately erase while reformatting. It is not needed.


    You use either Time Machine for backups or something like CarbonCopyCloner or SuperDuper to make an external clone. Other than that - if you have more than one partition - you can use another partition/volume for drag 'n dropping files. None of those methods require any other software or firmware.

  • Paul_31 Level 6 Level 6 (12,175 points)

    I agree with Babowa. I do use WD backup drives and always ignore their software, and although ready for Mac, I erase and format them myself before using them.


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