Skip navigation

Problem with iPad connecting to Microsoft email systems?

513 Views 6 Replies Latest reply: Feb 19, 2013 11:47 AM by varjak paw RSS
lesansley Calculating status...
Currently Being Moderated
Feb 14, 2013 9:42 AM

I have just received the message below from our IT department but can find no reference to this on the web. Does anyone know any more about it?





"Unfortunately, an email problem has been identified which is affecting all organisations who synchronise Apple mobile devices with Microsoft email systems. This problem is with Apple in California for resolution.


IT Services have tried to manage the issue for the last couple of days to maintain a core service but this is becoming increasingly difficult and the service is degrading to unacceptable levels.  In order to restore a quality service for the majority it is necessary to temporarily suspend the email synchronisation services to most Apple users e.g. iPad, iPhone, iPod Touch.


Other universities and organisations are implementing similar measures.


Remote access to email will still be available as usual via Outlook Web App and desktop ANYWHERE.


We will restore full email services to Apple users once a fix has been received and tested."

iPad, Email


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.