HT1560: Apple TV (1st generation): How to run diagnostics
Learn about Apple TV (1st generation): How to run diagnostics
-
All replies
-
Helpful answers
-
by Winston Churchill,Feb 19, 2013 12:37 PM in response to Lostmykeys
Winston Churchill
Feb 19, 2013 12:37 PM
in response to Lostmykeys
Level 10 (104,063 points)
Apple TVWelcome to the Apple Community.
Use the navigation feature.
-
-
by Winston Churchill,Feb 19, 2013 12:41 PM in response to Lostmykeys
Winston Churchill
Feb 19, 2013 12:41 PM
in response to Lostmykeys
Level 10 (104,063 points)
Apple TVAt the bottom of the remote app there is a button marked control, use it to control the Apple TV in the same way as you would use the original remote.
-
-
Feb 19, 2013 12:43 PM in response to Winston Churchillby Lostmykeys,Yes but it doesn't recognize simultaneously hitting two keys. Thus, I can't tell it how to restart with the run diagnostics menu.
-
by Winston Churchill,Feb 19, 2013 12:55 PM in response to Lostmykeys
Winston Churchill
Feb 19, 2013 12:55 PM
in response to Lostmykeys
Level 10 (104,063 points)
Apple TVRestart it by pulling the plug.
-
Feb 19, 2013 5:03 PM in response to Winston Churchillby Lostmykeys,Yeah, I tried that before resorting to asking total strangers for help over the internet...
The problem is that the remote app seems incapable of bringing up a unique menu that allows me to run diagnostics.