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TS4006: iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

Learn about iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

TS4006 Locate lost or stolen phone

728 Views 4 Replies Latest reply: Feb 19, 2013 6:15 PM by Tamivo71 RSS
Talaga24 Calculating status...
Currently Being Moderated
Jun 17, 2012 7:48 AM

How to locate missing or stolen iPhone

  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Jun 17, 2012 8:44 AM (in response to Talaga24)

    Welcome to the Apple community.

     

    You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

     

    If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

     

     

  • GUYSTEVEN Calculating status...
    Currently Being Moderated
    Jun 25, 2012 12:40 PM (in response to Winston Churchill)

    My phone was stolen 1 month ago. today- someone elses photos are showing up in my photostream folder. I did not have find my iphone activated, so I will not be able to find it. I also had my IT guy at my office wipe my phone through micrsoft exchange. will my contacts still show up on my old phone through icloud or something?

     

    thanks,

     

    steve

  • alexanichole Calculating status...
    Currently Being Moderated
    Feb 17, 2013 3:15 PM (in response to Talaga24)

    My iPhone was stolen last night and I have not been able to track it because the device is still turned off. Is it possible for the theif to jailbreak the phone without turning it on?

  • Tamivo71 Calculating status...
    Currently Being Moderated
    Feb 19, 2013 6:15 PM (in response to Talaga24)

    I've lost my iPadmini and location services where set up but turned on at the time can I turn it on remotely?

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