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MacBook Pro Retina display burn-in?

1271396 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • Joseph from Australia Calculating status...
    Currently Being Moderated
    Feb 19, 2013 7:00 PM (in response to artschool)

    Hello Artschool from a fellow artist/graphic designer . I had the same trouble as you with the third person that I talked to said she was the last person I could speak to. There are posts in the last few days saying they are getting their screens replaced. Take a screen shot of a couple of them and ask why you can't get yours replaced and they can. Use the email that you got from apple customer service sent you. They always send you an email with the last person you talked to. You should get a call from apple telling you that they will replace your screen. Dont give up its not right, and being an artist using the computer with such an obvious issue  will drive you crazy.

     

    I'm waiting for mine to get replaced again and hope the it's a Samsung screen, if not and the issue comes up again in the future I will ask for the right thing to be done again and replace my screen.  I think there seems to be some confusion in apple care ATM.

     

    It's a fantastic Apple laptop with great customer care 97% of the time. It's a pity sometimes things go wrong but the world is not perfect. Good luck.

  • Barry Fisher Level 3 Level 3 (655 points)
    Currently Being Moderated
    Feb 19, 2013 9:13 PM (in response to Potential_Mac_User)

    I'm curious, do you have a rMBP or did you have one that had a problem that you had to return?

  • Jajaba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 19, 2013 11:04 PM (in response to mittense)

    So is everyone ready for the next round of higher desinty displays?  Sharp just started shipping a 468ppi display for a new HTC phone, that's full HD (1920x1080) on a 4.7" screen....  The article below also says LG has started shiping a 440ppi display (no details on to whom or how big) and Samsung is working on a 440ppi....  For reference the rMBP 15" is 220ppi the 13" is 227ppi and the iPhone 5 is 326ppi.

     

    http://news.cnet.com/8301-1035_3-57570203-94/htc-one-takes-display-pixel-density -crown/

  • Gunnar22 Calculating status...
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    Feb 19, 2013 11:17 PM (in response to Jajaba)

    It gets ridiculous past a certain point. The iPhone 5's density is perfect. Sure, I can see pixels when I really squint and struggle, but that's not the point. I can't see any when I'm using the phone as intended. 468 ppi is ridiculous.

  • Jajaba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 1:05 AM (in response to Gunnar22)

    There is an actual advantage for higher resolution for photographers like myself.  Having the ability to see more of high res images at 100% when editing is a big benefit.  That's actually all I can think of that makes sense for super high ppi on a larger screen.  Or I guess eventually having full 4K HD res on a notebook might make sense once there is enough media available in 4K res to justify it.

  • freediverx01 Level 1 Level 1 (40 points)
    Currently Being Moderated
    Feb 20, 2013 5:34 AM (in response to Jajaba)

    "So is everyone ready for the next round of higher desinty displays?  Sharp just started shipping a 468ppi display for a new HTC phone, that's full HD (1920x1080) on a 4.7" screen....  "

     

     

    This resolution exceeds what the human eye can perceive on a screen of this size at normal viewing distances. As such, it's a waste of money, processing power and battery life just so they can have bragging rights to a higher resolution display that offers no benefit.

  • freediverx01 Level 1 Level 1 (40 points)
    Currently Being Moderated
    Feb 20, 2013 5:37 AM (in response to Jajaba)

    "There is an actual advantage for higher resolution for photographers like myself... That's actually all I can think of that makes sense for super high ppi on a larger screen.  Or I guess eventually having full 4K HD res on a notebook might make sense once there is enough media available in 4K res to justify it."

     

    We're not talking about a notebook or desktop display. We're talking about a frickin' smartphone. Resolutions higher than the eye can see are a stupid marketing ploy effective on people who buy products based on "specs" without understanding the significance of those specs.

  • Jajaba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 9:46 AM (in response to freediverx01)

    That's basically what I said in what you quoted from my previous post. For editing photos it's a big benefit if you can eliminate the need to scroll an image to view it at 100%.  Other than that there is not much practical need for super high ppi resolutions that I'm aware of except to view HD media content at native resolutions.

     

    On the other hand 4K resolution displays (3840 x 2160) are real and already shipping from several manufacturers.  This is mainly for higher res on larger TV's so it's not a max ppi 'race'.  But I'll wager 4K will become the new HD standard within a few years.  As the available 4K media grows that resolution will in turn find it's way into the notebook market. 

     

    I'm guessing you probably would have said the same thing 3 years ago about the need for a 2880 x 1800 resolution display on a 15" notebook, yet you now own one ( I think?)..... 

  • Gunnar22 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 11:53 AM (in response to Jajaba)

    What we're all trying to say is that there's a threshold where higher ppi is helpful, and a point where it becomes a gimmick. Apole's reasoning for a Retina display makes sense. We use different devices at different distances from our face, making pixels harder or easier to see. Having 450+ ppi on a five inch phone display makes no sense. The larger the screen, the farther from your face you're gonna hold it. The ppi should be decreasing, not increasing. It doesn't matter if you're a photographer or not. I doubt your reference display device is gonna be an LG Super HD 1080p+ Rainbow 4G LTE with Ultra Snapdragon Pro 56000. Increased ppi beyond the reasonable threshold (~300) won't help you, unless being a photographer actually means being paid to point out pixels. It doesn't. 4K displays on laptops and bigger makes sense, because those are simply bigger devices, outpacing the optimal ppi-distance relationship. As a photographer, you'll be using actual computers and wall displays. Not smartphones.

     

    …Whew…

  • David Hagan Level 1 Level 1 (80 points)
    Currently Being Moderated
    Feb 20, 2013 1:36 PM (in response to Jajaba)

    3840 x 2160 is the resolution of a 17-inch MacBook Pro with retina display if Apple ever made one... (wishful thinking I know)

  • Joseph from Australia Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 1:59 PM (in response to Jajaba)

    This thread is about image retention not new technology. Start a new thread Jajaba and I'll be happy to follow it. It's hard enough following this thread with real concerns about the issue at hand without having to go through all of these pages to find relevant information.

  • xcfmx Calculating status...
    Currently Being Moderated
    Feb 20, 2013 3:25 PM (in response to xcfmx)

    Picked up my rMBP from having the display replaced for image retention.  Happy to report the new display is a Samsung!

  • Joseph from Australia Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 4:14 PM (in response to xcfmx)

    Excellent xcfmx,

    just wondering if you requested a Samsung screen?

    What country you live in?

    Is this your first display that has had IR?

    How old is your laptop?

    Was it through an Apple store or a reseller?

    Did you have to fight tooth and nail for it to get replaced?

  • xcfmx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 4:30 PM (in response to Joseph from Australia)

    Joseph from Australia wrote:

     

    Excellent xcfmx,

    just wondering if you requested a Samsung screen?

    What country you live in?

    Is this your first display that has had IR?

    How old is your laptop?

    Was it through an Apple store or a reseller?

    Did you have to fight tooth and nail for it to get replaced?

     

    I did not request a Samsung screen.

    I live in NY, NY USA

    It was my first display that had IR (an LG).

    I purchased the rMBP on the day it was launched from the online apple store.

    Repaired through Apple Store.

    I did not have to fight to get it replaced because it failed Apple's own IR test.

  • Rob Riggs Calculating status...
    Currently Being Moderated
    Feb 20, 2013 6:39 PM (in response to xcfmx)

    Hi xcfmx, did you have Apple Care? Or is that not necessary? Thanks.

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