4 Replies Latest reply: Feb 20, 2013 1:47 AM by tarapaul Branched to a new discussion.
iGixer Level 1 Level 1 (0 points)

So I tried to unplug my brand new Lightning connector from the white power block and the white plastic surrounding the USB end slides right of revealing the medal connectors?


Anyone else have this issue or is this just a bad cable ?

iPhone 5, iOS 6, 32 GB
  • 1. Re: Lightning connector broken
    Allan Eckert Level 8 Level 8 (41,525 points)

    Take it back to the Apple Store and ask them to rep[lace it.



  • 2. Re: Lightning connector broken
    nickking Level 1 Level 1 (0 points)

    Mine got stuck in the USB port on my laptop, took me 30 mins to disconnect it.  From reading online seems like I'm not the only one.


    Mine is going back to the Apple store.

  • 3. Re: Lightning connector broken
    W24TSN Level 1 Level 1 (0 points)

    Yeah, i had the same problem yesterday. I plugged the USB cable into my iMac keyboard (the slim aluminium one) and it got stuck...very stuck. I took it to the Apple Store and they couldnt get it out either so gave me a new keyboard and USB cable.

  • 4. Re: Lightning connector broken
    tarapaul Level 1 Level 1 (0 points)

    So looks like the last post was September 2012. My wife and I have just purchaced brand new iPhone 5's and within less than a week, her Charger (the wallplug) has stopped working and my Lightning Connector as above-mentioned has broken. 4 days short of 5 months and the problem is still there. hoping there is some (Apple) based feedback soon?