1 60 61 62 63 64 Previous Next 1,014 Replies Latest reply: Mar 16, 2014 4:35 AM by Sedici Go to original post Branched to a new discussion.
  • 915. Re: bluetooth music issues after iOS6 update
    ThePicardMeneuver Level 1 Level 1 (0 points)

    I have just successfully updated a unit that had the older firmware version on a Windows 7 HP notebook. First, I purchased a Rocketfish adaptor with Blutooth 2.1 + EDR.  These devices come with a driver CD that you must install before it will recognize the head unit correctly.  Windows will also find its own drivers, but these will not be enough; you have to install the software that comes with the device.

     

    You might have to try connecting a few times in order to pair the units; you have to make sure they are both connecting at exactly the same time.  You could try searching for devices on the head unit itself, and then connecting from there once you see the computer.  Both units must recognize each other and be connected before the correct options will appear.  Once they have been successfully paired, they will reconnect very easily after being disconnected, which becomes important later.

     

    After you have both units paired and connected to each other, follow the second set of directions provided by Alpine; "If the Bluetooth Update Failed...".  It says to open the Alpine "UPDATE" folder on your computer and have it ready.  Then, disconnect the device from your computer.  This is important. On the head unit, go to "FW UPDATE", and select "YES" so it says "WAITING".  At this point, reconnect to the head unit from your computer, and then drag and drop the updater file ONLY into the Alpine  "UPDATE" folder that you opened before.

     

    The file should transfer and your computer will disconnect from the device.  Then the unit will say it is updating and not to touch.  Don't touch anything on the computer or the device or turn off the power.  When it's done it will say "FIRMWARE UPDATED PLEASE PRESS ANY BUTTON", but make sure you press the BACK button, then turn your car off and on.

     

    A lot of that was just repeated from the pdf they provided, but with that configuration it worked for me on the first try.  This was, of course, after trying with my macbook and the same dongle and the wrong drivers and wasting lots of time.  If you have access to a Windows 7 computer and follow all of those steps exactly, there's a good chance it will work.

     

    I was really hoping I'd just have to plug in a USB for this....

  • 916. Re: bluetooth music issues after iOS6 update
    Dilan Weerasinghe Level 1 Level 1 (0 points)

    To clarify... If you're seeing "code 0000" when you choose "yes" on the "FW Update" selection, you have an even older firmware version that is not compatible with the recent update Alpine has released. You need to contact Alpine support to help you out. In a nutshell, you either have to send your unit to them so that they can update it OR if you get a good tech in the phone, they might send you a replacement unit. There's no way for the customer to update the firmware if you are seeing "code 0000".

  • 917. Re: bluetooth music issues after iOS6 update
    ThePicardMeneuver Level 1 Level 1 (0 points)

    My firmware version before the update was 01.07.20

    These things are really finicky and you might have to feel around to make both units connect, but I hope the procedure I outlined can be helpful to someone.  Like I said, when I set it up in the manner I described, it worked flawlessly.  I never saw code "0000' though, so wouldn't know what to do about that.

  • 918. Re: bluetooth music issues after iOS6 update
    Jack Floyd Level 1 Level 1 (10 points)

    I just finished successfully performing this operation with a MacBook Pro i7 (2011).

     

    After establishing a connection via Bluetooth and powering off the Alpine Head Unit, I (like others here) needed to connect again using the Alpine, not the laptop.  It took a couple of tries (and I even got the "0000" error once), but eventually the Alpine recognized my laptop -- it scrolled the name of my laptop across its screen.  I hit enter, it said we were connected, and then it finally took the file transfer of the update and 'automatically disconnected' after the transfer finished.  NOTE:  If your laptop asks about a 'matching code' containing a series of numbers, just say "Yes". 

     

    So: establish a bluetooth connection so that the Alpine shows up in your list of BT devices.  Then turn off you car.  Then turn on your car and connect through your Alpine back to your laptop.  Once that works, this update should work as well by dropping the update file into the 'UPDATE" folder visible in your Bluetooth connection window when you "browse device".  

     

    Good luck all!

  • 919. Re: bluetooth music issues after iOS6 update
    D&G12345 Level 1 Level 1 (0 points)

    So that everyone can put this silly back and forward to rest regarding whose fault it is that your stereo system has outdates Bluetooth drivers.

     

    http://www.macworld.com/article/2028402/bugs-and-fixes-iphone-fails-to-pair-to-b luetooth-device.html

  • 920. Re: bluetooth music issues after iOS6 update
    kneciu Level 1 Level 1 (0 points)

    I've finally found a solution for "code 0000" without sending the CDE-133BT unit to Alpine support. As someone already mentioned "code 0000" means You have even earlier FW version incompatible with this update. To fix that You will have to install bluetooth update released by Alpine in 2012: http://serbia.alpine-europe.com/support/firmware-update/cde-131rcde-133bt-firmwa re-update.html. It's quite easy and quick. After that You will not see "code 0000" anymore but "waiting" as intended with the newest update. Hope it helps

  • 921. Re: bluetooth music issues after iOS6 update
    babston Level 1 Level 1 (0 points)

    I just tried this and the updated failed... now it will not even turn on. Great

  • 922. Re: bluetooth music issues after iOS6 update
    andreabdg Level 1 Level 1 (0 points)

    I have updated my  Alpine CDE-133BT with the Firmware Update – 08.02.2012 (.zip file, 274 kb).

     

    Unfortunately problem still remain: the specification in the Alpine CDE-133BT user manual regarding iPhone are NOT respected: for example it is impossible to go to the next song using the Alpine.

     

    There is a more recent Firmware Update somewhere ?

  • 923. Re: bluetooth music issues after iOS6 update
    kneciu Level 1 Level 1 (0 points)
  • 924. Re: bluetooth music issues after iOS6 update
    ThePicardMeneuver Level 1 Level 1 (0 points)

    Apple just released iOS version 6.1.2.  Has anybody applied this update and did it cause problems with the new firmware?  Thanks.

  • 925. Re: bluetooth music issues after iOS6 update
    hodgdon Level 1 Level 1 (0 points)

    Anyone who has solved the firmware update problem in which the file transfer to the head unit aborts after 450 MBs, could you please post what you did to solve it? Thanks.

  • 926. Re: bluetooth music issues after iOS6 update
    ThePicardMeneuver Level 1 Level 1 (0 points)

    hodhdon, I've posted my complete process above.  For me, it was buying a third party dongle that came with current file-transfer drivers and using the install CD.  Before I installed the drivers that came with the dongle, it would stop at 450 mbs.

  • 927. Re: bluetooth music issues after iOS6 update
    jabpd Level 1 Level 1 (0 points)

    I agree, the third party dongle was the only way I could get it to work. I too have lost the ability to auto connect my iphone to the Alpine stereo (IVE-W530) after the update as well.  I have finally succeeded to only have a new problem arise.  I actually was running 6.0 and then updated to 6.1.2 today and it gave me the same issues.  So, no fixes on that end.

     

    Any idea if Alpine will be able to correct this bug, becuase I am right back where I started except now I get to see the music that is being played on the screen...LOL.  USB update would have been so nice.  I attempted to record my delima via youtube.  Uploading it and will post it soon.  But, it will only help people that have just noticed the issue and havnt learned the hard way like we have. 

     

    Titled on youtube: iPhone IOS 6 Bluetooth Compatability Issues with Alpine Car Stereo IVE-W530 (how to install)

  • 928. Re: bluetooth music issues after iOS6 update
    Mr Bugg Level 1 Level 1 (30 points)

    Trying to update my 133EBT using Wimdows 7. Everything works well until I get CODE: 0000 when I hit the FW Update button then I get disconnected every time. Has anyone worked out how to get around the CODE: 0000 issue yet? I called Alpine technical support today and they said they had nothing to say about it???

  • 929. Re: bluetooth music issues after iOS6 update
    Dilan Weerasinghe Level 1 Level 1 (0 points)

    Mr Bugg,  call Alpine support again. The "code 0000" means your firmware is too old to accept this latest firmware update.  The Alpine tech you speak to should either offer to send you a replacement (less likely) OR offer to have you send in your unit to be updated in-house (more likely). If you are not offered one of these options, demand to speak to their supervisor. Don't hang up until you are offered one of these two options. I know people who have been offered both options... depends on the tech you get, I suppose.

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