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Adobe Flash player problems

235 Views 3 Replies Latest reply: Feb 20, 2013 8:11 PM by clintonfrombirmingham RSS
stephenfromfayetteville Calculating status...
Currently Being Moderated
Feb 20, 2013 2:24 PM

I've downloaded the latest version of adobe Flash Player and when I pull up .pdf files they show a black screen. What is going on? Does that mean I have a virus?

MacBook Pro, iOS 5.0.1
  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Feb 20, 2013 3:04 PM (in response to stephenfromfayetteville)

    .pdf files are portable document format files and are opened with Preview app Apple supplies with Mac's or opens directly in the browser itself.

     

    Has nothing to do with Flash, which is a browser plug-in that allows content/animation to be played on websites.

     

    How to install/uninstall Flash, fix problems

     

    ..Step by Step to fix your Mac

  • Linc Davis Level 10 Level 10 (107,540 points)
    Currently Being Moderated
    Feb 20, 2013 7:01 PM (in response to stephenfromfayetteville)

    Back up all data.

     

    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):

     

    /Library/Internet Plug-ins

     

    In the Finder, select

      

    Go Go to Folder

      

    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.

      

    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.

      

    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.

      

    If you still have the issue, repeat with this line:

     

    ~/Library/Internet Plug-ins

     

    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • clintonfrombirmingham Level 7 Level 7 (26,655 points)
    Currently Being Moderated
    Feb 20, 2013 8:11 PM (in response to stephenfromfayetteville)

    If you download the latest version of Adobe Reader and install it, then a plug-in from Adobe will also be installed and Safari will be able to use it to properly read any sort of PDF file or form.

     

    Much better than the 'buit-in' plug-in, in my opinion.

     

    http://get.adobe.com/reader/

     

    Has nothing to do with Flash.

     

    Clinton

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