HT4061: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID numberLearn about iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Currently Being ModeratedFeb 20, 2013 3:04 PM (in response to brandyb90)
Plug it in by USB and connect to ITunes. You have options there and reinstalling the update, that fixed the one phone I had a problem with.
Currently Being ModeratedFeb 20, 2013 4:52 PM (in response to blue5ft3)
Thank you blue5ft3...I'm hoping it works. It's been trying to restore/update since last night and it's driving me crazy not having my phone! I'm having withdrawals lol. We'll see what happens. Again thank you for your suggestion.
Currently Being ModeratedFeb 20, 2013 5:34 PM (in response to brandyb90)
Currently Being ModeratedFeb 21, 2013 12:37 PM (in response to brandyb90)
I'm stuck in Restore as well brandy but I only attempted the update via iTunes. Seems like there have been server issues but once I got past that it became stuck and has given me the error message below ever since. The article that Lawrence references doesn't help at all because that's where it's now getting stuck.
Currently Being ModeratedFeb 21, 2013 12:52 PM (in response to Tak-Seng)
The image didn't reproduce; what is the error code?
Currently Being ModeratedFeb 21, 2013 1:03 PM (in response to Lawrence Finch)
"The iPhone "iPhone" could not be restored. An unkown error occurred (-1)." I also get error code 3014.
It's an iPhone 5, I keep it updated so it previously had 6.1.1. I'm running a MBP 2011 w/ 10.8.2. Just updated iTunes and Java before the update.
I'm thinking that I'm simply going to have to wait for Apple's servers to come back up...wasn't sure if there was something else that I could do to get my phone back.
Thanks for considering my post Lawrence.
Currently Being ModeratedFeb 21, 2013 1:22 PM (in response to Tak-Seng)
It's unlikely the server is down. Look in your /etc/hosts file. Do you see any lines containing gs.apple.com? If the activation server is listed in the hosts file you need to delete any lines that contain it.
Currently Being ModeratedFeb 21, 2013 2:08 PM (in response to Lawrence Finch)
Nice call on the server comment and the support page (http://support.apple.com/kb/TS3694#error3014). I checked out the latter before but followed the steps as it said. Here's what happened for me:
1) gs.apple.com line was not found/present when I entered the Terminal App as it directed
2) I did delete the NetworkInterfaces.plst file from /Library/Preferences/SystemsConfiguration and restarted my MBP. (NOTE: The support page said I'd lose internet connectivity but this wasn't disrupted on my machine)
3) Attempted to restore my iPhone 5 but it Failed again, now the error code went from 3014 back to -1.
4) Rebooted my iPhone for sh**s and giggles even though it was in Recovery Mode
5) Attempted to restore the phone again and it was a Success!! It's in the process of transferring the backup data now.
Thanks for your help Lawrence, massively appreciated!