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TS1398: iOS: Troubleshooting Wi-Fi networks and connections

Learn about iOS: Troubleshooting Wi-Fi networks and connections

TS1398 Cannot connect to wifi

125 Views 2 Replies Latest reply: Feb 21, 2013 11:25 AM by moiraw00 RSS
moiraw00 Calculating status...
Currently Being Moderated
Feb 20, 2013 10:56 PM

I just got my IPad and cannot connect to wifi. I go into settings and wifi and choose the network. It is an open network, no password, etc.  When I select the network I get a screen  that seems to want IP address, subnet mask, etc. Shouldn't I be able to access an open network easily? Help!

  • JimHdk Level 7 Level 7 (21,520 points)
    Currently Being Moderated
    Feb 20, 2013 11:35 PM (in response to moiraw00)

    You should not get that screen. You are probably touching the blue arrow to the right of the network name rather than touching the network name itself. The blue arrow icon is intended to show the details of the WiFi connection, i.e., IP address, Subnet mask, etc. These, of course, are blank since you have not connected yet.


    To connect to a network touch the network name not the blue arrow.


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