Skip navigation

TS4430: iPhone: Troubleshooting voicemail

Learn about iPhone: Troubleshooting voicemail

TS4430 When I'm on a call the mic cuts out.. Very frustrating..

457 Views 2 Replies Latest reply: May 6, 2013 3:55 PM by NanaJC RSS
Tri1204 Calculating status...
Currently Being Moderated
Feb 21, 2013 5:44 AM

I had an iPhone 4, recently when I was on calls the mic cut out and the person on other end couldn't hear me but I could hear them. So I bought the iPhone 5 yesterday and same thing again today.. Anyone know of a reason for this or a solution? Thanks!

iPhone 4, iOS 6.1.2
  • RedpointRik Level 1 Level 1 (0 points)

    Yep, this happens to me as well, iPhone 5 on speakerphone, I can hear other party but they cannot hear me. If I switch back off speaker, all is well. This has been going on ever since I got the phone, and I had great hopes that the recent iOS update (6.1.4) would solve that, but alas, no such luck. We cannot possibly be the only two people with this problem!

  • NanaJC Calculating status...

    No, you're not the only two.  I have had speaker problems on my IPhone4 since late last year.  Went to Apple store in March and they said was my carrier, AT&T's problem but they swapped out the phone anyway.  A carrier problem when I the person I'm talking to can't hear me but I can hear them AND if I switch to the speaker they can hear me.  Sometimes I can switch off the speaker and it will work too.  Don't think the carrier's networks have gotten that smart yet!  But I'm bummed to hear the IPhone5 does it too.   And you're right RedpointRik, it's VERY frustrating.  Makes me think about an Android phone.


More Like This

  • Retrieving data ...

Bookmarked By (1)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.