2 Replies Latest reply: Feb 22, 2013 1:48 PM by jdj74
jdj74 Level 1 Level 1 (85 points)

"Reboots" is the best way to describe it. Every 15 minutes or so, my iPhone suddenly goes to the Apple logo over black and back to my passcode screen (though doesn't stay on the logo as long as during a manual reboot). Doesn't matter if the phone is sleeping or being used. This started happening after I updated to 6.1.2 directly on the phone. Unfortuantely, I didn't do a manual back-up before updating as I've been relying on automatic iCloud backups.

 

Any advice?


iPhone 5, iOS 6.1.2
  • 1. Re: iPhone reboots every 15 minutes after iOS 6.1.2 upgrade
    paulcb Level 6 Level 6 (19,060 points)

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the red slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red  to delete apps from this list.

    - Press the home button twice when done.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware issue.

  • 2. Re: iPhone reboots every 15 minutes after iOS 6.1.2 upgrade
    jdj74 Level 1 Level 1 (85 points)

    The first two steps didn't bear any fruit. I ended up doing a full erase and re-sync on the phone itself. Seems to be behaving now.

     

    Thanks.