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iPhone reboots every 15 minutes after iOS 6.1.2 upgrade

486 Views 2 Replies Latest reply: Feb 22, 2013 1:48 PM by jdj74 RSS
jdj74 Level 1 Level 1 (85 points)
Currently Being Moderated
Feb 21, 2013 7:51 AM

"Reboots" is the best way to describe it. Every 15 minutes or so, my iPhone suddenly goes to the Apple logo over black and back to my passcode screen (though doesn't stay on the logo as long as during a manual reboot). Doesn't matter if the phone is sleeping or being used. This started happening after I updated to 6.1.2 directly on the phone. Unfortuantely, I didn't do a manual back-up before updating as I've been relying on automatic iCloud backups.

 

Any advice?

iPhone 5, iOS 6.1.2
  • paulcb Level 6 Level 6 (18,670 points)

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the red slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red  to delete apps from this list.

    - Press the home button twice when done.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware issue.

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