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ipod classic won't sync to itunes 11

48349 Views 95 Replies Latest reply: Dec 22, 2013 4:09 AM by Ryanfuss RSS
  • Guitarguy103 Calculating status...
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    Feb 15, 2013 5:34 AM (in response to EydieG)

    No EydieG you don't have to put all your music back. iTunes reloaded everything just as it should be after the reinstall. TechSTL. I may have missed a step in the uninstall process but I'm pretty sure that its right. I got this from Apple tech support over the phone and I didn't write it down. I'm sure if you google how to do a full iTunes uninstall you can find a more accurate explanation.

  • wendelyn Calculating status...
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    Feb 16, 2013 9:12 AM (in response to revcharlie)

    I need help.  I just purchased 11 songs to my MacBook Pro running 10.7.5.  I plugged in my ipod classic 30 gig and it said it was synching.  I went to Recently Added, which is where the new purchases arrive along with purchased and nothing.   The pod has synch indicator. 

    Went to music on mac and selected and attempted to drag to ipod button.  Seemed to move one by indicating a 1 in the far right column, but nothing there.

     

    I read all your information and I am hearing I need to change something in the music speed in order to have in synch with my older pod, or buy new pod and use the old one for a backup??   Not sure how to change the music but think I have to go to Summary Options and change the bit rate, but cannot find in the ITUNES menu.  

     

    Please advise thanks so much,

     

    w

  • jadeDHero1331 Calculating status...
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    Feb 18, 2013 2:06 PM (in response to revcharlie)

    I'm having a similar problem. Ever since updating to iTunes 11 I have been having a ton of trouble with my iPod Classic 120GB. Every time I try to use iTunes with my iPod plugged in, it freezes up and won't let me do anything. I have to unplug my iPod and then force close iTunes. Then, I got a message from Windows saying I should scan and fix my iPod. I was a little hesitant, but I did it anyway. Now, all of my music has been deleted off of my iPod. And of course I'm using a new computer that doesn't have most of my music (around 100 gigs) on it. There are some "recovered file fragments" in a folder labeled FOUND.000, but there is only around 61 gigs in there, even though Windows says that around 112 gigs of space have been used. The folder iPod_Control is empty. Anybody have any idea on how I can fix this? I really don't want to have to try and piece my library back together.

  • TechSTL Calculating status...
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    Feb 19, 2013 8:45 PM (in response to jadeDHero1331)

    Back to the original topic, I updated to iTunes 11.0.2.25 tonight and I'm back in business! All my music is syncing fine now while converting higher bit rate songs to 128 kbps AAC files! Woo hoo!! THANK YOU APPLE!! :-D

  • Carrie On Calculating status...
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    Feb 19, 2013 10:52 PM (in response to TechSTL)

    Mac user Mountain Lion 10.8.2 --  I also have iTunes 11.0.2.25 -- there is absolutely no acknowledgement on the desktop that the device (iPod device icon) is connected. Was your iPod classic fully charged, or does that make a difference? Syncing seems unattainable.

  • Carrie On Level 1 Level 1 (0 points)
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    Feb 19, 2013 11:08 PM (in response to TechSTL)

    What exactly did you do? I am not a tech person. I went to Apple/iTunes - downloaded for Mac. But did not install because was not sure if it would cause a problem with existing 11.0.2.25 library. No mention of updating vs new install, possibly cancelling everything already in files....

  • GiuseppeVerdi Level 1 Level 1 (0 points)
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    Feb 20, 2013 1:31 AM (in response to revcharlie)

    Another potential workaround (but still a pain) is to uncheck all songs and then check about 3000 at a time.  iTunes/iPod Classic seems to accept "batch" deliveries of this kind but won't sync the whole list at once.  Worth a try if you are patient.

  • GiuseppeVerdi Level 1 Level 1 (0 points)
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    Feb 20, 2013 2:29 AM (in response to revcharlie)

    Another potential workaround (but still a pain) is to uncheck all songs and then check about 3000 at a time.  iTunes/iPod Classic seems to accept "batch" deliveries of this kind but won't sync the whole list at once.  Worth a try if you are patient.

  • GiuseppeVerdi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 20, 2013 2:30 AM (in response to curtisinoc)

    Another potential workaround (but still a pain) is to uncheck all songs and then check about 3000 at a time.  iTunes/iPod Classic seems to accept "batch" deliveries of this kind but won't sync the whole list at once.  Worth a try if you are patient.

  • TechSTL Level 1 Level 1 (0 points)
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    Feb 20, 2013 7:34 AM (in response to GiuseppeVerdi)

    Guys—update iTunes and restart your machine, then try syncing like you did in the past. It will work! This version improves responsiveness when syncing playlists with a large number of songs. It works! Just try it!

  • titiskip Calculating status...
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    Feb 20, 2013 8:34 AM (in response to TechSTL)

    Yes, it woks again

    I just synched 21000 tunes downconverted to 192 K on my ipod 160 G

    at last, thanks for the fix

  • parelius1 Calculating status...
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    Feb 20, 2013 6:52 PM (in response to TechSTL)

    When I check for updates on itunes, it says that 11.0.1 is the latest version available.

  • TechSTL Level 1 Level 1 (0 points)
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    Feb 21, 2013 8:29 AM (in response to parelius1)

    Download the latest version here:

     

    http://www.apple.com/itunes/download/

  • Carrie On Level 1 Level 1 (0 points)
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    Feb 21, 2013 10:50 AM (in response to josmorris)

    I had the same problem.  I just spoke with Apple Tech Support. Initially, we spent hours yesterday going through all sorts of manuevers to isolate the problem.  Today, an Apple technicial called from the CPU unit to followup. After speaking approx. 5 minutes, the technician shared with me that she had a similar problem--by changing the cable that connects to ipod and computer, it worked. 

     

    I happen to have two ipod classics.  The cable I used yesterday in our trial efforts did not work whether pluged into hub or computer. Today, when the CPU unit called to followup, I changed cables, using the secondary ipod cable with APPLE LOGO on USB connection. IT WORKED!!!!! Device recognized; synced without pause. I must also say, that although the first cable/cord I tried using was included with the purchase of the ipod classic, it did not have the apple logo on the USB connect portion of the cable. I hope this will solve your problem -- so simple...Good Luck

  • Carrie On Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 21, 2013 10:54 AM (in response to jadeDHero1331)

    I had the same problem.  I just spoke with Apple Tech Support. Initially, we spent hours yesterday going through all sorts of manuevers to isolate the problem.  Today, an Apple technicial called from the CPU unit to followup. After speaking approx. 5 minutes, the technician shared with me that she had a similar problem--by changing the cable that connects to ipod and computer, it worked.

     

    I happen to have two ipod classics.  The cable I used yesterday in our trial efforts did not work whether pluged into hub or computer. Today, when the CPU unit called to followup, I changed cables, using the secondary ipod cable with APPLE LOGO on USB connection. IT WORKED!!!!! Device recognized; synced without pause. I must also say, that although the first cable/cord I tried using was included with the purchase of the ipod classic, it did not have the apple logo on the USB connect portion of the cable. I hope this will solve your problem -- so simple...Good Luck

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