Currently Being ModeratedFeb 21, 2013 3:38 PM (in response to mustichoose)
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.
Currently Being ModeratedFeb 21, 2013 3:43 PM (in response to Kappy)
Is this how you access iCloud?
Currently Being ModeratedFeb 21, 2013 3:52 PM (in response to mustichoose)
It is quite simple to access your iCloud backup. You have to erase the device first. Settings>General>Reset>Erase all content and settings. That wipes the iPad completely and you have to start all over again and activate the iPad as though it was a new device.
You will be given the opportunity to restore from the iCloud backup during the activation process and that is when you select the backup and restore from it. But - are you sure that you were backing up with iCloud? If you were using iTunes to sync and backup, typically most users don't backup with iCloud if they are using iTunes. It does not happen automatically if you haven't set it up to backup with iCloud.
You said yourself that you have never used iCloud so if you haven't, then there is no backup for you in iCloud.
Currently Being ModeratedFeb 21, 2013 4:01 PM (in response to Demo)
I found iCloud backup in settings and see that it backed up this morning. I think I am OK with that. Not going to have my mac with me so iCloud will work until I return. did fet my music back onto my iPad but the albums did not transfer correctly!
Currently Being ModeratedFeb 21, 2013 4:06 PM (in response to mustichoose)
Yes I saw that in your other post that I responded to as well.
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